Rumi Adam, PMP CSM

Experience

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  SOTRAVIC

  Jul 2015 - Aug 2015

  Civil Engineering Intern

  • Demonstrated good leadership skills by supervising and managing a team of ten construction workers during the construction of a robust retaining wall.• Successfully oversaw the installation of supply connections between the water supply system and detached houses, ensuring efficient and reliable water distribution through a well-designed pipe network.• Actively participated in high-level meetings alongside Project Managers, Health and Safety Inspectors, Consulting Engineers, and Public Relation Coordinators, contributing valuable insights and fostering collaboration for successful project outcomes.• Recognized for proposing innovative and effective solutions to the general foreman, resulting in optimized site organization and enhanced operational efficiency.• Provided valuable support to various project managers across diverse sites and projects, including Water Treatment Stations, Wastewater Treatment Plants, Water Supply, Sewerage Systems, and Landfill Gas to Energy projects.• Gained comprehensive insights into different departments of the company, including Plant Machinery and Equipment, Procurement, Tendering, and R&D, developing a holistic understanding of organizational operations and fostering cross-functional collaboration. Show less

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  Vista Consulting Engineers Limited

  Feb 2017 - Aug 2017

  Civil Structural Engineer Intern

  Throughout this internship, I undertook a wide range of responsibilities, which not only enhanced my technical and organizational skills in the field but also allowed me to develop strong interpersonal skills. These skills proved invaluable in collaborating effectively with diverse teams and stakeholders. Some of my key contributions and day-to-day activities included:• Conducted calculations to ensure accurate and precise engineering solutions, applying mathematical principles to address design and structural challenges effectively.• Conducted site inspections, assessing construction progress, identifying potential issues, and ensuring compliance with design specifications and safety standards.• Performed data analysis and generated comprehensive reports to provide insightful recommendations and facilitate informed decision-making processes.• Contributed to project management tasks, including program scheduling, cost estimation, organizing meetings, and creating promotional packages to showcase project achievements.• Provided support in the preparation and coordination of tender documents, ensuring compliance with project requirements and effectively collaborating with internal and external stakeholders. Show less

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  Veolia

  Jun 2017 - Jul 2017

  Structural Engineering Intern

  During my time at Veolia, we pioneered innovative solutions to optimize landfill operations and harness the potential of waste as a resource. Our commitment to maximizing efficiency and adhering to the highest environmental standards led us to implement various effective measures, including landfill liner installation, leachate management systems, landfill gas management strategies, surface and groundwater management protocols, and comprehensive environmental monitoring systems. In addition, we established an onsite landfill gas treatment facility, effectively converting landfill gas into valuable energy, thereby diversifying Hong Kong's energy sources.In this transformative endeavor, I played a key role in ensuring smooth operations and driving continuous improvement. Some of my key responsibilities included:• Supervised construction activities, and oversaw the execution of projects in alignment with regulatory standards and project requirements.• Monitored the temperature inside the landfill to address the concern of a potential deep-seated fire at SENT. This involved employing infrared thermal cameras to survey surface temperature and conducting visual inspections.• Implemented strategic measures such as liquid nitrogen injection at specific locations to reduce site temperature and mitigate potential risks.• Captured and analyzed data about landfill operations, temperature monitoring, and overall performance, compiling comprehensive reports every week for review by my supervisor.By actively contributing to Veolia's waste management and resource recovery efforts, I have developed a profound understanding of the operational intricacies involved in landfill management, environmental monitoring, and sustainable energy generation. Show less

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  SOTRAVIC

  Nov 2017 - Oct 2023

  Created detailed proposals and effectively executed projects from start to finish, meeting deadlines and staying within budget. Used a hybrid approach that combines both agile and waterfall methods to manage projects, overseeing administrative, financial, and technical aspects for successful outcomes.Key projects:• Development of two Integrated Waste Processing Facilities on a Build-Own-Operate Basis | Mauritius | JV Partner: Compost Systems GmBH (Austria) and Forec Srl (Italy)• Construction and Operation of a sanitary landfill, and a compost plant and establishing an MRF for the city of Kigali on a Public Private Partnership basis | Rwanda (Kigali)• Construction and Operation of a new sanitary landfill | Kingdom of Bahrain• Rehabilitation and Construction of new infrastructure for freshwater supply in Moroni | Union des Comores• Travaux d'infrastructure de l'AEP de la zone 2 (Ngouengoe) et zone 3 (Mijotiez) | Union des Comores• Realisation des travaux d'alimentaiton en eau pour la Zone 4 de Chézani | Union des Comores• Construction works for vertical landfill expansion and Operation | Mauritius Island | JV Partner: Strata Geosystems (USA/India)• Design, Manufacture, supply, and installation of Battery Energy Storage System 20MW/10MWh | Mauritius Island | JV Partner: Zhejiang Narada Power (China) Show less Spearheaded the winning bid for a decade-long landfill contract in Mauritius, safeguarding employment for >500 personnel over the next decade.My involvement in this high-profile project encompasses a range of responsibilities, including:• Identified, negotiated, and secured partnerships for landfill project expansion, ensuring collaboration meets stakeholder needs.• Collaborated on Joint Venture agreement development, promoting open communication and alignment of interests.• Led the preparation of prequalification documents, securing our successful entry to the bidding stage.• Took a leading role in meticulous bidding document preparation, aligning with stakeholder expectations.• Worked closely with our Joint Venture partner on designing the Mechanically Stabilized Earth (MSE) wall.• Conducted thorough risk assessments, involving stakeholders to fine-tune strategy and mitigate challenges. Show less Sotravic ltée, a leading organization in the field of Sewer and Water Infrastructure, Waste and Landfill Management, Geotechnical Investigation, and Renewable Energy Solutions, is recognized as the market leader in Mauritius. Sotravic's core sectors are Environment, Energy, and Infrastructure, serving both public and private clients.Assisted the project manager in various facets of construction and operational activities. Leveraged my analytical skills, and optimized site monitoring and management through the implementation of a new data extraction process and the creation of visually engaging dashboards. Some notable accomplishments during this tenure include:• Supervised a team of 30 individuals for the construction of landfill cells and other essential structures, ensuring strict adherence to health and safety protocols while meeting project deadlines.• Introduced advanced data capture and modeling techniques, employing drone surveying to enhance our understanding of the landfill site and optimize operational efficiency.• Developed a comprehensive and user-friendly dashboard using Power BI, enabling seamless data collection and analysis for effective site monitoring and performance evaluation.• Successfully coordinated with different departments within the company to ensure the timely delivery of materials in accordance with the project plan.• Played a crucial role in the construction and maintenance of the Gas collection system, supporting the Gas to Energy facility in harnessing renewable energy resources.• Facilitated monthly meetings with the client and consultant, ensuring open communication, and addressing any project-related queries/concerns.• Undertook the preparation of monthly IPA and other reports. Show less

  • Engineering Project Lead

    Nov 2021 - Oct 2023

  • Project Management Engineer

    Jan 2019 - Nov 2021

  • Assistant Project Manager | Site Engineer

    Nov 2017 - Dec 2018
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  Frontier by Sotravic

  Jul 2020 - Sept 2020

  Tactical planning coordinator

  Oversaw the on-shore activities aimed at minimizing the ecological damage caused by the spill. Some of my key contributions in this crucial role included:• Conducted drone surveys along the contaminated coastline and offshore areas, followed by meticulous mapping of the affected regions to provide accurate data and insights for the team.• Took charge of organizing, planning, and deploying our available resources in alignment with the survey findings. This involved coordinating tankers for efficient oil pumping from the shore, meticulously organizing and managing a team of over 50 individuals for effective beach clean-up, and ensuring compliance with health and safety standards through the provision of appropriate personal protective equipment (PPE) and equipment.• Oversaw the removal of oil-saturated booms from the sea and facilitated the proper transportation and disposal of the collected waste to designated hazardous waste facilities.• Maintained detailed reports and diligently tracked daily progress toward achieving our targets, ensuring effective communication within the response team, and providing valuable updates to project stakeholders. Show less

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  CEAL Ltd

  Oct 2022 - Jan 2023

  Project Manager

  Accepted a 4-month contract and successfully managed the end-of-year project rush by overseeing the planning, execution, control, monitoring, and closure of 5 infrastructure and earthworks projects over a span of four months.Key takeaways:• Effectively oversaw and coordinated four diverse, geographically dispersed teams simultaneously (30 skilled workers in total), from project initiation to client handover.• Devised and executed a stakeholder engagement and communication strategy, resulting in successful project delivery while meeting all client expectations.• Achieved a 20% cost reduction over the 4 projects through strategic planning and precise execution.Project List:• Earth drains for ENL properties• Construction of CEAL's new head office at Montebello• Bulk and foundation excavation for the new BMW Showroom• Bulk earthworks, platforming, and excavation of the foundation for Super-U hypermarket• Bulk excavation and construction of parking for Decathlon. Show less

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  Hult International Business School

  Oct 2023 - Aug 2024

  Master in Business Analytics Candidate

  Adding business analytics skills to my civil engineering expertise:Statistical Analysis:• Data analysis• Descriptive statistics• Hypothesis Testing• Regression AnalysisProgramming Languages:• Python• SQL• RMachine Learning:• Understanding and application in business contextsEmerging Technologies:• Large Language Models (LLM)Highlighted projects and accomplishments: Achieved a top 3 ranking in the cohort during the first semester. Assumed dual responsibilities as a Product Manager and Data Engineer, leading the design and creation of a SQL database for a wedding consulting company. Developed a Python-based text adventure game in a mere 3 weeks of coursework. I look forward to supporting startups and construction tech companies in this AI revolution. Show less

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  Formstack

  May 2024 - now

  📊 Customer Health Score Development: Built a logistic regression model in Python to score 20,000+ customers, providing an attribute score and usage score—critical for predicting churn, especially in non-managed accounts.🔄 Sales Opportunity Tracking System: Built a Python-based tracking tool that captures daily snapshots of sales opportunities, classifies them into five key stages, and detects stagnation points to improve new business and expansion conversion rates. The system automates pipeline tracking, identifies bottlenecks, and generates a waterfall chart to visualize the stage-to-stage movement, providing actionable insights for sales and RevOps teams.🔌 Integration & Retention Analysis: Conducted an in-depth integration analysis to prioritize high-stickness integrations for 2025 retention strategy.🚀 Revamping the Onboarding Experience: Based on insights, contributing to rebuilding the onboarding journey for non-managed customers, with measurable success tracking.📊 Dashboard Development for Visibility: Created CHS (Customer Health Score), Integrations/Partnership, Support Ticket dashboards, and "At Risk" accounts, ensuring data is accessible, visually intuitive, and actionable.🤖 AI Exploration & Agent Building: Began exploring AI agent development, collaborating with the Product & Engineering teams to integrate AI-driven automation. Show less 📝Text Analysis for Support Optimization: Analyzed 70,000+ support tickets using R (tokenization & sentiment analysis) to extract key issues. This helped shape our knowledge base and streamline customer support.🔬Customer Segmentation & Statistical Analysis: Applied clustering techniques and statistical modeling to segment customers, and analyze 10 key groups against retention (spending bands, product usage, contract duration, etc.) to understand which type of customers are churning.📝 Text Mining & NLP (Natural Language Processing): Used tokenization, sentiment analysis, and keyword extraction in R to analyze 5,500+ cancellation survey responses, uncovering key churn drivers such as support quality gaps in self-serve customer segments. Show less

  • Revenue Operation Analyst

    Aug 2024 - now

  • Data Analyst

    May 2024 - Jul 2024