Sheri Dombrowski

Experience

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  Ulta Beauty

  Jul 2010 - Oct 2014

  Clinique Counter Manager

  Assist customers in shopping for makeup and skincare, provide professional consultations in skincare and apply makeup, maintain stock and cleanliness of cosmetics counter, meet sales goals, create brand excitement, build and maintain a strong clientele, manage scheduling, manage staff member(s) of counter. Beginning as a new part time consultant to the brand, I worked to meet and exceed sales goals, provide excellent customer service, and finely tuned my expertise in product knowledge and selling. After being promoted to a full time counter manager I was able to continue the success of the business and pass on my knowledge to a new consultant. Stepping into a management position I trained and motivated my staff, creating excitement at the counter with eventing and workshops. I have built and maintained a strong clientele for this counter for over four years. Show less

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  Macy's

  Oct 2014 - Jun 2022

  Leader of Clinique brand in the top grossing Macy's location of the CT/RI market. Talent development, business evaluation, and driving force of both Macy's and Clinique initiatives. Responsible for incremental sales growth, leading a team of Clinique consultants and counter manager, planning and executing modern and inspirational events for the brick and mortar environment. Passionate about the beauty industry with a think outside the box attitude! Millennial outlook on today's market with the backbone and experience of open sell and high service counter sell. Understanding of being client centric to pinpoint strategies and educating consultants on today's customer.Responsbilities:-Coach and develop counter manager's talent on all levels.-Clinique executive managing and inspiring a team of 6 (5 consultants, 1 CM)-Plan and execute mega events, in store and creative out sourcing events.-Provide fast feedback to counter manager and all consultants as acting supervisor when CM is off-Elevate brand behavior expectations for best in class customer service and experience.-Deep analysis of business opportunities via executive mix of business, execute strategies in opportunity categories and recognize pillar points of business.-Turn business opportunities into selling behaviors on floor through coaching and hosting product education workshops-Host team meetings as needed. Assist Account Executive in conference calls, team meetings, education seminars.-Operational duties: manage stock levels, edit and overview scheduling and hours utilization, maintain Macy's initiative goals are met (ex. credit accounts and loyalty programs), visual guidelines continuously met and updated Show less Lead a team of Clinique beauty advisors in a sales and results driven environment.2016 Tot. Year end +4% sales to LYResponsibilities-Manage, motivate, and coach team of 5 Clinique Consultants (4 Full Time, 1 Part Time)-Plan and set sales goals for total counter, self, and team of consultants by analyzing Macy's plan, Clinique plan, and desired running rate goal.-Review, record, and analyze business performance, daily, weekly, seasonal, and annual.-Plan and execute in store events, basic business strategies, and coach each team member to brand right selling behaviors. (Gift with Purchase, Presell, market calendar events)-Recruit, engage, and retain Clinique Consultants and Clinique clientele base.-Lead by example, providing custom-fit Clinique consultations, meet daily, weekly, and benchmarked sales goals/appointment goals personally and for the overrall counter.-Communicate regularly with brand executives regarding business plans, beauty events, success stories, stock concerns, and goals.-Assist customers in all aspects of service, including creating a memorable experience and making long lasting connections with customers.-Skin typing/assesments, makeup applications, and personalizing and reccomending personalized products.-Cross selling and sales building.-Bi-weekly recorded coaching with each team member to develop skills and set expectations-Perform POS transactions, use MyClient database to build and maintain client relationships, outsourcing via phone calls/social media, open store credit accounts.-Delegate operational responsibilities.-Maintain cleanliness and professionalism of counter.-Maintain company guided visual marketing and planograms.-Attend and execute knowledge learned in seasonal and level based trainings. (Counter manager meetings and Highest Level- Clinical Consultant) Show less Assist customers in shopping for makeup and skincare, provide professional consultations in skincare,apply makeup/ do makeovers, maintain stock and cleanliness of cosmetics counter, meet sales goals, build clientele information in MyClient, open credit accounts, perform POS transactions.Moving from a much smaller specialty store I learned quickly how to operate in a commission based department store environment. Always striving to be and succeeding as a top performer at the counter I was promoted to current my current manager position of the Clinique counter at Macy's Buckland Hills Mall. Show less

  • Homemaker

    Feb 2018 - Jun 2022

  • Clinique Business Manager

    Mar 2017 - Jun 2022

  • Clinique Counter Manager

    Aug 2015 - Mar 2017

  • Accredited Clinique Consultant

    Oct 2014 - Aug 2015
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  Within Wellness Fitness & Lifestyle Solutions

  Aug 2021 - Jun 2022

  Fitness Coach

  Coaching VITALS Fitness Classes at micro-gym WITHIN

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  Burn Boot Camp

  Mar 2022 - Aug 2023

  Certified Personal Trainer
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  Ulta Beauty

  Aug 2023 - now

  Clinique