Jessie Conn

Experience

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  EVEREVE

  Jan 2018 - Jun 2018

  Sales Associate/Stylist

  • Supported upscale shopping clientele by matching outfits and accessories to each individual. Represented boutique in front end sales, checkout and reception coordination. • Trend Send - Fulfilled monthly membership program by curating outfits based on client profile. Managed detailed budgets.

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  Fort Worth Magazine

  May 2020 - Aug 2020

  Events/Marketing Intern

  • Participated in planning strategy meetings with the event manager for each event.• Created checklists, confirmations, utilized banquet event orders, and communicated with vendors.• Managed databases with marketing team.• Contributed to the development of marketing materials.

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  MCD Advertising & Design

  Dec 2020 - Feb 2022

  Social Media Marketing Manager

  • Responsible for researching and curating content for MCD clients, working directly with Creative Director on images, uploading all content and collaborating with Account Management and Creative to develop quarterly plans and schedules.• Media response rate increased 5%, sales increased 12% from prior year.

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  Omni Hotels & Resorts

  Jul 2021 - now

  • Services and executes unique F&B functions for events inside the Fort Worth Convention Center’s 252,226 square foot venue. • Responsible for creating precise contracts, making menu recommendations, upselling, and obtaining payment pre function.• Manages $30-60k minimum catering events with a proven track record to exceed by at least 3% to meet department overall revenue goal of $6.3 million.• Consistently develops strong rapport with each client from planning through servicing day of event, leading to high GSS scores.• Demonstrates teamwork by collaborating with banquets, concessions, culinary and Convention Center associates and Visit Fort Worth to ensure high level of service. Show less • Manage and assist all aspects of hotel events by serving as onsite liaison with Catering/Convention Service Managers and all operational departments, including day to day coordination. Ensure arrangements are to specifications while working directly with guests during events to guarantee client satisfaction.• Contribute to overall event phase score of 9.44 via customer satisfaction surveys.• Knowledgeable in FDC, Alice, Opera, and OpenTable software.• Received opportunity to work directly with the General Manager and Director of Engineering as a project manager for the renovation of a 618-guestroom property. Demonstrated teamwork by working closely with executive board, housekeeping, engineering, and contractors to keep project moving. Responsibilities included organizing go-back list, minimizing labor impact to housekeeping and engineering, maximized room revenue by proactively completing punch list items to return guestrooms in inventory 1-2 days early, and attended weekly meetings with Omni Fort Worth staff, contractors, and Omni corporate members, while working within precise deadlines. Handled 50+ guestrooms per week. • Proven track record with hotel management and a history of increased complex responsibilities. These include managing group room blocks, detailing banquet event orders, coming prepared, actively participating and present resumes at operations meetings, and continual communication with clients to create memorable experiences. Show less

  • Senior Convention Services Manager

    Jan 2025 - now

  • Event Manager

    Jan 2024 - Jan 2025

  • Convention Services LID

    Apr 2023 - Jan 2024

  • Event Concierge

    Jul 2021 - Mar 2023