
Meagan Kiebles, CMP
PBX office, front desk, and reservations

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About me
Events Manager at Pampered Chef
Education

University of Iowa
2005 - 2009BS Interdepartmental Business Studies TrackMinor in: - Social Work - Sociology
Experience

Pheasant Run Resort and Spa
Jan 2005 - Jan 2005PBX office, front desk, and reservationsA full semester internship- Answered all phone calls with a friendly and upbeat personality, promptly connecting them to the line requested.- Communicated over the phone with customers and placed their reservations.- Organized and helped out with resort activities

Hyatt Regency Chicago
Aug 2009 - Nov 2014- Communicate directly with cliental to assist with making their event a success.- Anticipate and attend to the needs of clients. - Work as a team with multiple departments within the hotel to quickly resolve any issues.- Accurately interpret and execute room layouts and food/hospitality tables per client direction.- Arrive promptly for early shifts, consisting of long hours, organized and prepared for clients.- Liaison between cliental and Convention Services Manager, informing them of clientele’s comments and concerns. Show less
Hyatt Planning Coordinator
Aug 2012 - Nov 2014Meeting Concierge Manager
Aug 2009 - Aug 2012

Hyatt Regency O'Hare
Nov 2014 - Apr 2015Event Planning Manager- This position mirrored my previous role at Hyatt Regency Chicago. The differences were another location with Hyatt and I was handling the larger market.

American Society of Anesthesiologists®
Apr 2015 - Apr 2017Meeting Planner - Educational Events- Manage 6 of the 9 Educational Meetings throughout the year negotiating contracts, planning meetings logistics, attending as the onsite contact and finalizing billing.- Maintaining budgets to help increase profitability odds- Monitor registration numbers weekly and report to the team- Work on a team of individuals to plan and organize all details for ASA's yearly annual Meeting – Attendance of 15,000- Plan all major Food & Beverage orders to include, but not limited to, special sessions, welcome reception, staff office, etc- Assist with Opening Session and Special Lecture scripts. Working closely with ASA Leadership, Keynote Speakers, PR and contracted AV provider – arranging VIP accommodations, car service, rehearsals, AV requirements and other miscellaneous needs.- Run back of house production with contracted AV provider at Annual Meeting – ensuring correct slides, individuals present and assistance with show flow- Work as the onsite liaison between Center's Food & Beverage team, as well as, AV provider and speakers/leadership- Apply for exhibiting opportunities throughout the year at various other meetings, planning the logistics of the booth and organizing the materials for the onsite contact Show less

Pampered Chef
Apr 2017 - now- Experience in planning & executing live, virtual and hybrid meetings- Maintaining a $3 million budget for all events within the department- Supervise and manage a direct report- Project Manager for our National Conference (Virtual attendance 26k, Hybrid attendance of 8k) – contracting / managing / planning registration, housing, staffing, food & beverage and other major logistics.- Work as the onsite liaison between Convention Center, Service Contractors (ie – Freeman) and Pampered Chef – working through set-up, execution, and tear down- Manage all (typically 4) training events throughout the year negotiating contracts, planning meetings logistics, attending as the onsite contact and finalizing billing. - Gift sourcing for event special touches- Onsite management support for incentive travel Show less - Project Manager for our National Conference (Attendance of 4,000) – managing / planning registration, housing, staffing, food & beverage and other major logistics.- Monitor registration numbers weekly and report to the team- Maintain a relationship with our Pampered Perk Vendors – market for their attendance at National Conference, check-in on site and follow up at the conclusion of the meeting- Work as the onsite liaison between Convention Center and Pampered Chef – working through set-up, execution, and tear down- Manage all (typically 3-4) training events throughout the year negotiating contracts, planning meetings logistics, attending as the onsite contact and finalizing billing. - Maintaining a 2.2 million dollar budget for all meetings within the department Show less
Global, Events Manager
Mar 2024 - nowEvents Manager
Jan 2020 - Mar 2024Senior Event Planner
Mar 2019 - Jan 2020Event Planner
Apr 2017 - Mar 2019
Licenses & Certifications
- View certificate

Certified Meeting Professional (CMP)
Events Industry CouncilJan 2024
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