Tweterane Isaac

Experience

• 

  Information Age Company

  May 2012 - Feb 2014

  System Engineer
• 

  National Identification and Registration Authority

  Jan 2014 - Dec 2022

  Providing administrative and supervisory support to the district teams to enable them carry out their work of registration. Manage and supervise all operations at district level; including data capture, data processing and staff performance management among other roles Coordinating and managing IT to ensure efficient operations at the district

  • District Registration Officer

    Jan 2018 - Dec 2022

  • District Information Technology Officer

    Jan 2014 - Dec 2017
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  Uganda Electricity Distribution Company Limited (UEDCL)

  May 2014 - Feb 2018

  ICT Assistant

  Managing and supporting customer care desk services,Providing technical support to prepayment metering systems,Supporting a range of ICT services to internal and external customers, and Managing ICT systems including data backup and security Installations

• 

  Kabale University

  Oct 2022 - now

  To implement, supervise and maintain server and network infrastructures and projects.Designs, installs, configures and manages internal and customer facing servers, network devices and firewalls.Organises and supervises troubleshooting tests, system upgrades and security backups of hardware and software.Develops and implements project plans, risk assessments and contingency plans for management of crises and disaster recovery.Defines and documents ICT best practices, support structures and procedures.Supervises the provision of technical support and training to users of ICT infrastructures.Maintains an ICT inventory and asset configuration documentation.Assists the Deputy Chief/ ICT Services with hardware, firewall, telecom and software vendor evaluation and negotiations.Researches on existing and emerging ICT technologies and trends that can be of benefit to the University and advises the Deputy Director/ ICT Services accordingly.Assists the Deputy Director/ ICT Services in supervising the installation of new or refurbishing of existing ICT infrastructure.Implements procedures for installation, configuration, security and update of operating systems and applications.Implements and applies acceptable ICT systems standards, practices and compliance to software licensing laws.Supervises, mentors, coaches, counsels and appraise lower level ICT staff in the Department.Performs any other official duties as assigned by the Deputy Chief/ ICT Services. Show less

  • Administrative Staff Representative to Senate

    Oct 2024 - now

  • Senior Systems Administrator

    Oct 2022 - now
• 

  ITAB Consult & Engineering Ltd

  Oct 2024 - now

  Senior Consultant Cybersecurity & Emerging Technologies