
Dean Morgan
Office Manager at Adults Residential Service Provider

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About me
Striving to help people gain access to the care and support they need to live fulfilling lives | Managing Director of Grey Matters Consultancy Cardiff | Associate Director of Business Development at Pineshield
Education

Barry Comprehensive School
-
Swansea University
2008 - 2010Diploma Classical and Ancient Studies Diploma
Experience

Amethyst Healthcare Ltd
Nov 2011 - Feb 2018Office Manager at Adults Residential Service ProviderStarting out as a relief support worker, I gained several years of knowledge & experience within the Health & Social Care sector. Throughout my time served with the company, my experience allowed me to progress from support worker, to Senior support worker, to Deputy Manager, before settling as the company's Office Manager; • Managing staff schedules across multiple premises• Dealing with all company HR & recruitment• Managing staff training• Supporting home managers with audits & quality management to ensure we met CIW standards• Acting as home manager in manager's absence Show less

Office Orange
Dec 2016 - Feb 2017Freelance Virtual AssistantWorking independently as a freelance Virtual Assistant in my own time, alongside my full-time Office Manager role, I offered creative support to small businesses based around the world. Specialising in design & content creation.

Menter Training
Feb 2018 - Oct 2020Heading up the work-based learning provision at Menter Training• Supported the provision through a transition to a successful, efficient operation• Developing key relationships with employers & stakeholders within the sector• Worked collaboratively with assessment team to create robust delivery models to allow for effective undertaking of the new Health and Social Care qualifications • Working hard to educate the sector on the changes brought about by the new Health and Social Care qualifications Show less
Head of Work Based Learning
Dec 2018 - Oct 2020Customer Service Manager
Feb 2018 - Dec 2018

Pineshield Health & Social Care Services
Jun 2020 - nowResponsible for attracting, recruiting and onboarding the most suitable staff for roles within the business, whilst supporting care managers in ensuring all staff are adequately trained and qualified to perform their duties and achieve any specific objectives at personal, team and company levels.Ensuring that potential candidates experience a clear and efficient recruitment process that andeffectively ushers in new people to the organisation; bringing them up to speed with its policies, procedures, objectives and culture.Passionate about bringing innovation to the sector and to improve the experience for all applicants, embracing technology to support staff and jobseekers alike Show less
Associate Director of Business Development
Jul 2021 - nowWorkforce Capability Manager
Jun 2020 - Jul 2021

Grey Matters Consultancy
Jan 2022 - nowManaging Director
Licenses & Certifications

Health & Social Care QCF Level 5 - Leadership & Management (Adults) Advanced Practice
City & Guilds- View certificate

EFSET English Certificate - Score: 73/100, Proficient (CEFR C2)
EF Education First - View certificate

Improving Digital Assessment through the use of Learning Assistant
City & Guilds
Volunteer Experience
Admin Assistant
Issued by St. Loye's Foundation
Associated with Dean Morgan
Languages
- enEnglish
- frFrench
- weWelsh
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