Eslam Nashaat

Experience

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  Smart Cards Applications Company -- June 2007 – April 2009

  Jun 2007 - Apr 2009

  Technical Support Engineer

  - Technical Support Department ", Responsible for the following tasks- Monitoring and Troubleshooting Oracle DB. System.- Designing & Installing Network and Cabling.- Responsible for network administration, Carry out Hardware and software installs, moves, changes required to provide end user support- Safe the network internal from viruses & Spywares.- Undertake regular computer health checks to ensure they are tuned and adequate for the tasks performed.- Fixing errors & solve all problems in these kinds of network. Company is responsible of Producing Smart Cards Computerizing Egyptian Government Projects. Show less

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  Global Brands Group for IT solution May 2009 – Jun 2012

  May 2009 - Jun 2012

  Outsourcing IT Engineer

  - BG Egypt (British Gas) - IT Technical Engineer (Outsource) – August 2010 – Jan 2011 - Abu Dhabi Islamic Bank - Technical Support Engineer (Outsource) – May 2009 – August 2010

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  Eli Lilly

  Feb 2011 - May 2015

  HP Team Leader Engineer & IT Infrastructure Project Engineer

  • HP Team Leader Scope of Work:- Monitored performance of team members as per agreements.- Maintained subject matter expertise on all technology and software methods.- On-Site technical responsibilities such as (Server Administration” AD, DNS,etc..”, Network (LAN/WAN) Support, Software Packaging, etc...).- Refresh and lifecycle management “LCM “led by Global Integration.- Managed and provided update to asset system via the CAMs (HP Centralized Asset Management System) tool.- Working on Lilly Service Now “Ticketing system”designed for support delivery operations.- Ensured compliance to all contractual service levels for IT processes.- Supervised various site services activities and escalate issues if required.- Delivered both on-site and remote training sessions.• IT Infrastructure Project Engineer Scope of Work: - Handling Access Control system and CCTV system.- Handling all IT purchases includes contacting vendors, preparing POs & insuring tying to purchasing polices, terms & conditions.- Improve network reliability and scalability.- Local project leader for regional projects among the regional manufacturing sites.- Oversee projects to design and implement local IT infrastructure, data centers, network systems and servers and projects are aligned with the business needs.- Create business processes, best practices, standards, templates and operating procedures to optimize IT project development.- Setting budgets over the financial year and agreeing on project time scales and deadlines with clients.- Ensuring effective quality control processes are in place to monitor deliverable Show less

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  Medical Union Pharmaceuticals

  Jun 2015 - Oct 2016

  Senior IT Analyst
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  DXC Technology

  Nov 2016 - Oct 2021

  Customer Project/Program Manager II

  - Manage project life cycle (Initiate, Plan, Execute, Monitor and Control, Close).- Maintaining Project financial (Planned, Actual and Forecast, variance, milestone payments tracking).- Provide continuous monitoring and control for project boundaries (scope, time, cost, quality).- Letters of Guarantee and Contract negotiation.- Ensure project success by driving day-to-day operations through the application of sound project management principles and methodologies.- Maintain regular communications with active team and business stakeholders to ensure necessary and appropriate steps are taken to resolve difficulties, which may impede progress or compromise achievement of project’s objectives.- Maintain a detailed status, activities and issues reports on each project to present to IT Managers and major project stakeholders.- Performing the monthly project planned Audits aligned with the organizational standards (Start Up, Execution, Close Down… etc). - Maintain project and program with status reports on cost, risks, schedule, milestones and resources timesheets.- Maintaining time sheets and team member’s bookings (Variance Report)- Aligning Projects Process with Internal HPE Process; EDGE Process Framework.- Agile Service Catalog Initiative.- Training Leader in Agile PMO Program. Show less

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  Dedalus

  Oct 2021 - now

  Project/Program Manager II

  - Manage project resource utilization, monitoring and control.- Manage and track project deliverables and sign-off documents.- Plan and schedule project timelines.- Develops the processes with senior management for leveraging and setup the Project Management office to meet customer needs.- Maintaining Project financial (Planned, Actual and Forecast, variance, milestone payments tracking).- Setup the configuration mgmt processes for ISO.- Managing project activity (Procurements, invoicing, customer review meetings, status reports, track and report the project KPIs, etc..) Show less