Michael Staats

Michael Staats

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location of Michael StaatsNewark, Delaware, United States

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  • Timeline

  • About me

    J.P. Morgan Vice-President Senior Client Service Officer.

  • Education

    • West Chester University of Pennsylvania

      2003 - 2004
      Liberal Arts English
  • Experience

    • JP Morgan

      Jan 2005 - Apr 2014

      - Effectively manage the banking service needs of approximately 2500 high net worth clients by handling their daily banking needs such as wire requests, check orders, money movement, account openings and mortgage questions.- Resolve complex client inquiries such as historic money movement activities, online service options and fraud issues- Indentify cross selling opportunities as part of the Bank With Us program; led all service teams in the country in wins during the past year and most wins by an individual- Built strong relationship with my integrated team which includes bankers, investors, credit officers, and analyst.- Trained in full or in part all new Client Service associates on the Law Firms teams hired over the past two years. Show less - Responsible for approximately 700 accounts for which my BAU included, trade booking, executing foreign exchanges, and processing wire payments in CPI for domestic and international trades- Received telephone and email inquiries from money managers to address account issues and provide settlement instructions, notified them of overdrafts, provided monthly statements and made corporate action elections on their behalf.- Streamlined the international trade settlement process by providing swift access for all eligible accounts.- Interacted with Client Services on a daily basis, confirming memo postings, account balances, and providing checks for deposit. Show less - Responsible for preparing 13 daily, weekly, and monthly reports. The reports detail the operational risk and performance of PPB, including but not limited to the Frank B report and Regulatory reports.- Verified the trade details of our two trading desk and then provided our counterparties with ourconfirmations and settlement instructions.- Supported the front office by tracking down bond option confirmations from our domestic and foreign counterparties and then provide a weekly analysis of our progress.- Responsible for resetting various passwords for all PPB users and system applications. Show less

      • Senior Account Officer

        Dec 2008 - Apr 2014
      • Outside Portfolio Management

        Jan 2008 - Dec 2008
      • Operations Managment Service Program (MS)

        Mar 2006 - Jan 2008
      • Corporate Audit - (MS)

        Apr 2007 - Aug 2007
      • Global Reference Data Services (GRDS) - (MS)

        Sept 2006 - Apr 2007
      • Proprietary Positioning Business (PPB) - (MS)

        Mar 2006 - Sept 2006
      • Insurance Brokerage Firm, Account Manager

        Jan 2005 - Mar 2006
    • JPMorgan Chase

      May 2014 - Oct 2014
      AML Compliance Manager
    • Barclays

      Oct 2014 - Feb 2024
      KYC Refresh Manager- AVP
    • J.P. Morgan

      Feb 2021 - now
      Vice President
  • Licenses & Certifications

    • Series 7 and 63