Shikha Agarwal

Experience

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  Morgan Stanley

  Oct 2007 - Dec 2008

  Test / Support Analyst

  A maintenance project for Investment banking applicationResponsibilities- Activities included daily tasks that enabled applications are up and running, solving issues faced by end users and BU and enhancement of existing UNIX scripts for improving and automating processes. - Problem resolution and monitoring daily jobs- Build test software as assignedAccomplishments- Successful implementation of enhancement of existing UNIX scripts for improving and automating processes. Show less

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  Credit Suisse

  Jan 2009 - Jun 2009

  Test / Support Analyst

  A banking domain maintenance project involving all the back-office work of the bank was handled through scripts and process.Responsibilities- Activities included Perl script programming and testing from Unit to Regression. - Performing Code changes for performance improvement and testing.- Preparing the Test Script/Code.Accomplishments- Received recommendation for up scaling to desired skill set in short span

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  Friends Life

  Jun 2009 - Jun 2010

  Test / Support Analyst

  A maintenance project including Life insurance product launch and enhancementResponsibilities- Analyzing requirement specification, preparing functional specification, design Test strategy, creating test cases and execution.- Test development and execution.- Liaised with business to gather requirements and acceptance testing.- Review code changes and quality of the work. - Worked on 7-8 applications in Power builder technology.Accomplishments- Recognized as “Rising Star “of the year- Recognized for on time deliverables, process improvements. Show less

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  Credit Suisse

  Jun 2010 - Feb 2013

  Test Analyst

  A Testing Project for all the CRM applications of the client in terms of functional, UAT and Data perspective. CRM Applications such as Dashboards, Internal Bank application used for Loan procedure, managing Clients and Contacts.Responsibilities- Liaising closely with the software development team to understand the requirements, devise test plans and strategies from a clients/end-user's perspective and lastly eliminating problems. - Involved in phases like Requirement Analysis, Test Estimation, Test Planning and Strategy, Defect management and Reporting of the Testing life Cycle.- Performed Functional, Database (Sybase, SQL Server), Regression, System, Integration, Sanity and Smoke testing.- Preparing detailed test plans, acceptance criteria and test scenarios.- Liaising with developers to swiftly resolve faults.- Analyzing, writing reports & communicating results to colleagues & managers.- Monitoring the testing process and identifying, logging test failures and recording results in test documentation.- Testing full product suite's, identifying problems & resolving them with the development team.- Used risk-based analysis to identify vulnerable areas of the S/W solutions and suggest how to mitigate/eliminate these risks Accomplishments- Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and other issues within software applications of the Client.- Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to timelines. Show less