Debayan Doloi

Experience

• 

  Sify Technologies Limited.

  Sept 2020 - now

  • Monitor and manage multiple base stations, POP, and network equipment such as routers, switches, online PDUs, and online UPS.•Troubleshooting and resolving incidents using standard operating procedures, by tracing issues across networks and devices.•Creating new policies & configurations and adjusting current configurations for firewalls, routers & switches to meet the specific needs of customers, POP, and base stations.• Management of wireless and fiber implementations, encompassing feasibility evaluations and comprehensive support services.• Develop a strategic plan for the addition of new base stations and POP to enhance link redundancy, assess the feasibility of new customers/sites, and optimize cost reduction efforts.• Deploying wireless backhauls for base stations to reduce link costs.• Configuring and assisting other teams in configuring access points, RF devices, firewalls, switches, and routers for deployment in the production network.• Handled incidents and facilitated coordination with vendors and ISPs to identify and rectify network problems.• Coordinate with fellow technicians to address network and customer-related issues effectively.• Collaborating with teams to troubleshoot and resolve incidents.• Managing and providing support for change management (CM) processes.• Ensuring accurate device updates, effective asset management, and proper maintenance of NOC-supported inventories.• Engaging in activities involving ticketing tools such as ServiceNow and field ticketing tools Team Pilot and Track on. Show less • Got to know about Network Operations and worked on troubleshooting and resolving networkissues of various clients.• Worked on different last mile connectivity like Wireless(RF), Fiber, Ethernet, VSAT,4G LTE,and Leased Lines.• Maximized network availability and performance by monitoring, troubleshooting, andmaintaining smooth operations of the backbone network, including all the Internet, MPLS &SD-WAN links, and restored them in the given time.• Coordinate with other technicians regarding network and customer-related issues.• Worked on incidents and coordinated with the vendors & ISPs to identify and resolve anynetwork issues.• Coordinate with Field Engineers to effectively manage and rectify faults. Show less

  • Network Engineer - Engineer POP - Delivery-Telecom Services

    Oct 2024 - now

  • Engineer POP - Delivery-Telecom Services

    Oct 2023 - Sept 2024

  • Network Engineer – SOT - Delivery-Telecom Services

    Jan 2022 - Oct 2023

  • Engineer-Trainee - Delivery-Telecom Services

    Nov 2020 - Dec 2021

  • Trainee

    Sept 2020 - Nov 2020