Laura Yepes

Experience

• 

  Gtd Colombia

  Mar 2008 - Sept 2011

  Noc Engineer

  • Provide technical support for internal and external customers.• Monitor, configure and provide technical support over the company's IP network.• Monitor, configure and providing technical support over the Datacenter services.• Be On-call to provide technical support of the IP Network, Wifi Zones, Radio links and Datacenter.

• 

  InterNexa

  Sept 2011 - Nov 2018

  • Configure carrier Ethernet and IP services.• Configure peering and CDNs (Content Delivery Network) connections across South America.• Configure OTT services across South America.• Establish BGP connections with Tier 1 providers and IP customers (ISPs). • Monitor the company's network, including servers and networks devices such as routers and switches, on MPLS, Layer 2 and Layer 3 networks, peering and CDNs connections along the IP network.• Work with network teams to resolve issues within specific service level agreements. • Provide technical support for internal and external OTT customers.• Provide technical support to CDN providers.

  • Network Provisioning Engineer

    Aug 2017 - Nov 2018

  • Senior Noc Engineer

    Sept 2011 - Jul 2017
• 

  HSo

  Feb 2019 - Jul 2022

  Network Engineer

  • Performing networking configuration, installation and support.• Provisioning tasks such as building, configuring and testing systems end to end, including associated network elements.• Perform equipment installations at customer or data centres.• Carry out change requests according to the company´s processes and procedures.• Provide technical support to the company´s customers.• Preparing and updating service documentation.

• 

  Meta

  Jun 2022 - now

  Interconnection Manager Support (ICMS) with InfoGain @Meta

  • Engage with the ISP to coordinate peering and caching upgrades, terminations and new deployments for the EMEA region• Work closely with the Strategy and Deployment managers developing a deployment plan based on the forecast.• Work closely with partners ensuring the equipment is delivered timely and rightfully.• Work closely with the Deployment team to guarantee the different deployments are completed.• Project manage small to large scale capacity augments with carriers networks and work closely with their implementation teams as point of contact for both sides.• Executing new capacity orders, changes, upgrades and decommissions.• Evaluate egress goals from capacity, reliability and performance perspective. Translate them into requirements to review with internal and external partners around peering and caching. Show less