Ian Irungu

Experience

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  Savannah Informatics

  Jan 2018 - Apr 2018

  Technical and Customer support
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  Savannah Informatics

  Jan 2019 - Mar 2019

  Junior Software Developer
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  Impact Africa Network

  Feb 2020 - Sept 2022

  Innovation Fellow

  At Impact Africa Network, a startup studio offering Innovation Fellowships, I played a crucial role in shaping emerging fintech initiatives:I developed the product strategy, design, and implementation roadmap that led to the creation of Kuzah.Conducted thorough preliminary market research in Kenya's fintech and financial services sectors, establishing the foundational value proposition for Kuzah as an early-stage startup in the studio.Designed and implemented a system architecture for fintech projects, setting a standard across the company.Created a comprehensive regulatory framework, guiding all fintech projects within Impact Africa Network. Show less

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  Tribe Finance

  Apr 2020 - Sept 2022

  Product Lead

  At Kuzah, a fintech startup providing investment opportunities, financial literacy, and community engagement, I spearheaded key initiatives as a Product Manager:- Successfully launched a pilot program with 40 investors, managing $20,000 in Assets Under Management (AUM).- Devised and led a comprehensive go-to-market strategy, resulting in over 100 waitlist sign-ups and a thriving Slack community of 300+ members.- Formulated the foundational product strategy, focusing on system architecture, product design, and user experience.- Secured a pivotal partnership agreement with Britam Asset Managers, one of the top investment managers.- Applied to the Capital Market's Authority Regulatory Sandbox for fintech testing in Kenya.- Conducted extensive market research, defining the company's core pillars and value proposition around its investment platform, financial literacy initiatives, and community building." Show less

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  Invest with Hisa

  Oct 2022 - Dec 2022

  Product Manager

  At Hisa, an investment platform that allows Kenyans to invest in local and international stock markets, I made impactful contributions as a Product Manager:- I led user research initiatives that resulted in effective user segmentation, enhancing the precision of user notifications and engagement strategies.- Developed and implemented a customer success framework, significantly improving the management and resolution of bugs and support tickets, thereby enhancing overall customer satisfaction and service quality." Show less

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  Jumia Kenya

  Jan 2023 - Oct 2023

  In my role at Jumia App, I focused on elevating the app's checkout experience, successfully driving significant improvements in conversion rates and user engagement.Key Achievements:- Orchestrated the launch of an innovative checkout experience, which propelled a substantial 30% uplift in conversion rates. This initiative not only optimized the user journey but also elevated customer satisfaction levels.- Led the strategic migration to Google Analytics Version 4, enhancing our capabilities in extracting nuanced user behaviour insights. This transition was pivotal in refining our data-driven decision-making processes and bolstering overall business strategy." Show less As the Product Manager for Jumia Food, focusing on vendor experiences, I achieved significant milestones:- Successfully implemented checkout recommendations, which boosted upselling and cross-selling by 30%. This initiative notably improved the overall user experience.- Optimized the Jumia Food Global API, leading to the onboarding of three premium vendors and a dramatic reduction in vendor cancellation rates by nearly 80%.- Streamlined the vendor integration process, cutting down integration times by 50%.- Demonstrated exemplary leadership in agile project management and sprint planning.- Played a key role in gathering requirements and formulating business cases for new feature development, significantly shaping vendor experience strategies. Show less

  • Product Manager Mall - Convert Apps cluster

    Apr 2023 - Oct 2023

  • Product Manager On-Demand Services

    Jan 2023 - Apr 2023
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  Ian's Tech + Product Newsletter

  May 2023 - now

  Author

  As the founding author behind Ian's Tech + Product Newsletter, I dedicate myself to empowering product managers with actionable insights, fostering their growth in the tech and product management landscapes. With a portfolio of over 10 thought-provoking articles, I've cultivated a community of more than 50 dedicated subscribers who engage with my content on a weekly basis.Subscribe to my newsletter to receive weekly tips to ace your product and tech career. https://iankinyua.substack.com/ Show less

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  DTBX

  Oct 2023 - now

  Product Manager

  At DTBX, Diamond Trust Bank's fintech and innovation hub, I lead the development of groundbreaking fintech products that significantly enhance the bank's value proposition. My key projects include:Digital Banking Platform: I am leading a digital transformation initiative to offer DTB customers a frictionless banking experience. This platform is designed to streamline onboarding and pivot the bank towards a digital-first approach.Centralized Transaction Instant Payment Notification Service: I am overseeing the creation of a service that enables both bank and non-bank customers to receive transaction notifications seamlessly, facilitated through a developer-friendly portal.My role encompasses a wide range of responsibilities, including:- Requirements definition- Crafting user stories- Conducting market researchFormulating product strategies- Managing stakeholder relationships. These efforts are geared towards positioning DTBX at the forefront of fintech innovation." Show less