Souriya PHOMPIDA

Experience

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  Planet Computer Ltd (Laos)

  Jan 2004 - Jan 2005

  Technical Support and Web Master

  Planet Computer is an Australian registered company. Its resources include International consultants, a strong financial backing, and extensive experience in developing country environments. Planet Computer prides itself in maintaining a reputation of technical excellence, combined with high reliability and fast, easy Internet access.Responsibilities- Troubleshoot Issues, provide overflow and onsite support- Server administration, assists Technical Manager and Server Support Manager in installing, maintenance, and support Planet Online Laos’s servers and network.- Assist Senior Technical Support in maintaining high quality customer service- Website Structure planning, web design and coding. Show less

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  Quest College

  Jan 2005 - Jan 2006

  IT Manager

  A College Funded by Finland and Thailand, the college offers high quality of Languages, Business Administration and Information Technology curriculums in diploma and bachelor degree level. Quest College is also the first private college to offer Information Technology program in Lao PDR.Responsibilities- Lead and develop IT Department, develop Information Systems policies and procedures, develop short-term and long-term Information Systems plans, prepare annual budget for the Information Systems section and manage budget expenditures.- Design, build, deliver, maintain, and support technology tools for administrative and educational systems. Study requirements for all IT projects or enhancements, identify resources needed, determine accurate timelines, hire and supervise contract resources, as need. - Identify goals and objective of the curriculum, short term and long term training programs. Manage schedules and budgets to ensure that programs are completed on time and within financial budgets. - Supervise, manage, motivate, and maintain knowledge of IT teachers; identify, qualify, and recruit full-time and part-time IT teachers. - Develop teaching processes, methods and materials for IT and computer classes. - Evaluate, advance or dismiss training programs to ensure high level of satisfactions and educational quality.Major achievements include- Setup IT Department, supervise and built IT team. - Developed IT Curriculum, “Bachelor of Information Technology”, 5 year program.- Developed and supervise content for all IT related courses.- Designed Quest College network infrastructure using Microsoft Windows and Cisco platform.- Designed Quest College intranet and messaging system using Microsoft ISA 2004 firewall and Exchange Server 2003.- Designed Quest College computer lab and Cisco networking lab. Show less

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  Phongsavanh Bank

  Jan 2006 - Jan 2008

  Head (Network Administration)

  First Lao privately owned bank, Phongsavanh Bank provides full retail and commercial banking services in Laos. Built on leading technology, the Bank can deliver convenience electronically through its fleet of ATM’s and Point of Sale terminals.Responsibilities- Assess hardware and software requirements for Head Office, branch office and service units- Responsible for designing, implementing, maintaining network and system performance of a multi-user computing system - Develop policies and standards for allocation and use of computer equipments and resources, as well as designing and developing server disaster recovery strategies for the whole IT infrastructure and ensuring data integrity by evaluating, proposing, implementing and managing software and hardware solutions- Work with IT Manager in purchasing new equipment, setting IT budgets, and working to fulfill IT plans, as well as create, long term IT strategiesTeam leader in the following projects- Design, implement, manage Fiber channel SAN Solution- Design, implement, manage firewall architecture (Cisco ASA5500, Microsoft ISA 2006 Enterprise Edition)- Design, implement, manage email system- Design, implement, manage network infrastructure, network monitoring and maintaining system- Design, implement, manage HA servers solution- Design, implement, manage Backup and Disaster Recovery solutions- Design, implement, manage Remote Access System (RAS) including site-to-site VPN, remote access VPN- Design, implement, manage Antivirus solutionsParticipating in the following projects- Core banking system, Termenos T24- ATM system - Western Union- SWIFT Show less

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  ICT Solution Co, Ltd

  Jan 2006 - Jan 2007

  IT Consultant (Part-time)

  ICT Solution offers an extensive range of Information and Computer Technology (ICT) solutions, including: Software Development, Website Design, Database Design and Network Security. The company consistently hired the best IT professionals and consultants available from every discipline necessary to offer each client the full array of services.Responsibilities- Responsible for website requirement analysis, specification of requirements, site structure and design, website construction and testing, analysis of statistics and maintenance. Provide consulting services, suggestions and recommendations for all web development projects- Capacity building and enhancement; develop training materials and provide training services related to web development and maintenance to staffs as well as customers Show less

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  National Authority of Science & Technology

  Jan 2008 - Jan 2010

  IT Consultant (Part-time)

  A project owned by the Ministry of Health (MOH) and the National Authority of Science & Technology (NAST), financed by the Asian Development Bank. The project is to promote health education in Lao community and well as utilizing the use of ICT technology to enhance the health education activities.Responsibilities Project "Piloting Community e-Centers for Better Health", Ministry of Health, financed by Asian Development Bank.- Cooperate with National Authority of Science and Technology, Center of Health Information and Education, provincial Health Departments to determine scopes, requirement and resources - Architecting and assembling the e-Center application and infrastructure- Assess hardware and software requirements for the project- Provide technical support in installing hardware and software- Implement E-center Mail Server, Web Server and FTP Servers- Develop the E-center portal website using the most appropriate and practical platform- Provide periodic assessment of the functioning of IT equipments- Conduct a user survey for the website - Improve the website and its content based on feedback from a user survey Show less

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  Savan Vegas Hotel and Casino

  Jan 2008 - Sept 2012

  IT Server Manager, IT Network Manager

  Largest, modern and computerize entertainment complex in the country, opens 24/7, over 400 hotel rooms, more than 500 slot machines, 100 table games, online gaming, there is no shortage of action on the vibrant casino floor. Responsibilities- Manage Datacenter achieving overall 99.99% up time in 24/7 business continuity requirement- Staff capacity building; Supervise and train tier 1 IT staff , tier 2 IT staff and tier 3 IT staff (at some degree) - Participate in various Head of Department meeting, Executive meeting in planning of Information System for upcoming casino & hotel in Laos and Cambodia- Acts as level 3 escalation point for IT related issues- Serves as consultative resource and mentor to IT staff to facilitate problem resolution- Manage IT infrastructure to support 1500+ users, 50+ servers, 500+ workstations, 120+ routers & switches, 400+ hotel rooms, 500+ slot machines- Manage Cisco 6500 series, 3750 series switch, 2960 series switch, 2800 series router, 860 series router, 1700 series router (120+ units in total)- Manage Hotel Management System, Casino Management System, Facilities Management System, IT Helpdesk System, Inventory Management System, Accounting System, HR Management System, PoS System- Manage HA server & network solutions- Manage iSCSI SAN storage solutions- Manage HA Virtualization solutions (MS Hyper-V, VMware ESX platform).- Manage Multi-Domains Active Directory Service- Manage Network Monitoring tools- Manage Backup & Recovery System- Manage Firewall solutions (Cisco ASA 5500 Series, Microsoft TMG 2010)- Manage VPN solutions- Manage MS SQL Server 2005/2008 Failover Clustered Show less

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  MARUHAN Japan Bank Lao Co., Ltd.

  Sept 2012 - Feb 2014

  IT Manager

  MARUHAN Japan Bank classify ourselves as experts in ‘relationship banking’ and focus on providing our customers with unparalleled standards of service, performance and global reach with cutting edge technology, and wealth of industry experience.Responsibilities- Establish and lead IT Department- Develop short-term and long-term strategic plans- Develop cost effective and scale able IT infrastructure- Develop IT policies, standards and forms- Bridge end-users and vendors communication - Cooperate with various departments to determine scopes, requirements, and deliver effective IT solutions- Staff capacity building; Supervise and train tier 1 IT staff , tier 2 IT staff and tier 3 IT staff- Ensure optimal operation of all IT equipments- Ensure consistency and compliance to departmental standards and policies- Deliver CORE Banking solution: Oracle FLEXCUBE Universal Banking - Deliver Internet Banking solution: Oracle FLEXCUBE Direct Banking - Deliver HA database solution: Oracle 11g database clustered (RAC)- Deliver ATM cash deposit & cash dispensing solution: SmartVista switch, Diebold ATM- Deliver HA firewall solution (3 tiers): Cisco ASA firewalls, MS TMG firewalls, Checkpoint firewalls - Deliver HA iSCSI SAN solution: dual SAN units, dual PSUs, dual controllers, dual switches, multi-paths- Deliver HA Virtualization solution: MS Hyper-V clustered + VMware vShpere HA & vMotion- Deliver redundant network infrastructure: Cisco routers + Dell switches- Deliver redundant Internet access: multiple links from different ISPs working in Active/Active mode- Deliver multi-platform solution: mix & integrate MS Windows 2008 R2 + Red Hat Enterprise Linux platforms- Deliver effective backup solution to fully protect MS Windows, Linux, Virtualization, and Oracle database platforms- Deliver Anti Money Laundering system: AMLock Show less

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  Productive IT Engineering & Consulting Co., Ltd.

  Mar 2014 - now

  CEO/Advisor

  PITEC is established by a group of experience and skillful IT professionals who are highly regarded and well known in Lao community, equips itself with extensive knowledge and skills in Information and Communication Technology (ICT), it is PITEC's pleasure to provide high quality IT products and services at very competent prices, it aims to be number one company in the country providing the best price-to-performance IT solutions.