Anders Ehlde

Anders Ehlde

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location of Anders EhldeTäby, Stockholm County, Sweden

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  • Timeline

  • About me

    Change Manager på Serviceförvaltningen, Region Stockholm

  • Education

    • Upper Secondary School

      -
      Financial Line in Alignment of Distribution
    • Upper Secondary School,

      1976 - 1979
  • Experience

    • Köpkort AB

      Jan 1980 - Dec 1986

      Köpkort Product dept. (Customer Services, Establishment of new credit customers and support. Administrative data terminal work, customer phone contacts and personal customer appointments) Financial dept. (various accounting work) and Credit Handling Officer (Customer Services, establishment of new credit customers and support. Administrative data terminal work, customer phone contacts and personal customer appointments).

      • Credit Handling Officer

        Jan 1984 - Dec 1986
      • Senior accountant assistant

        Jan 1980 - Dec 1984
    • Köpkort AB / Finans Skandic

      Jan 1986 - Dec 1989
      Mainframe Operator

      Mainframe Operations. Unisys 1100/71, IBM 4381 Mainframe Operator : Supervision of System environment, Batch managing (preparation and execution), JCL-, Tape-, Back-up -and Print managing. Day / evening shift and on-call-duty service.

    • ASG Data AB

      Jan 1989 - Dec 1994
      Mainframe Operator

      Mainframe Operations. IBM 3084Q, IBM 9121/440, IBM AS/400 - Mainframe Operator : Supervision of System Environments, Batch management (preparation and execution), JCL-, Tape-, Back-up -and Print management. Day / evening / night shift and on-call-duty Service. Development of daytime helpdesk support for managing M/F supervision and access control.

    • LM Ericsson Data AB

      Jan 1994 - Apr 1998
      HelpDesk Handling Officer, Problem&Change Mgr

      HelpDesk Handling Officer - Customer Services 'Call Center'- Administrative IT-Support (M/F, NT / Unix Server, NW - System Access Administration, Trouble Shooting, WorkFlow management (using, testing, developing)). Acting Problem & Change Mgr - (Development and establishment of Problem & Change Management Processes & Procedures (M/F-, NT / Unix Server-, NW-environment : WorkFlow escalation mgmt, Disaster Recovery mgmt, Technical and Infrastructural Change Control mgmt)

    • Skandia IT AB

      Apr 1998 - May 2000
      Problem & Change Manager

      Acting Problem & Change Mgr - (Development and establishment of Problem & Change Management Processes & Procedures (M/F-, NT / Unix Server-, NW-environment : WorkFlow escalation mgmt, Disaster Recovery mgmt, Technical and Infrastructural Change Mgmt Control) Function connected to the IT-Production dept and IT-Management dept.

    • IBM Svenska AB

      May 2000 - May 2014

      Supporting and leading Bid Teams in delivering Proposals, Solutions or Contracts to customer according to IBM business rules and standard processes. Delegated acting and coordinating Pricer. Managing and coordination of projects/ teams in various IS/ IT related projects within Transition/ Transformation Dept. and IBM Joint Venture with Nordea (Nordic Processor). Acting Problem Manager and Process Development within SO IT Delivery organisation.

      • Bid Manager / Pricer

        Jan 2008 - May 2014
      • Project Manager

        Jan 2002 - Dec 2008
      • Service Coordinator/ Service Mgmt

        May 2000 - May 2002
    • IBM

      Jan 2008 - May 2014
      Bid Mgr / Project Mgr

      As Bid Manager / Pricer, I have worked within the Global Services business area. In this role I supported the sales organization in bid process that includes the preparation of the decision basis for decision-making 'boards', Price calculations, Proposal Management and Bid planning. I also had responsibility for coordinating all delivery functions in quotation and performance of the contract, and follow up processes and time schedule. Increasingly demanding business understanding, coordination, structure, teamwork, efficiency, accuracy, and communication Show less

    • LDrado Consulting

      Jun 2016 - now
      Business Owner

      Management Consulting, Project Mgmt, Planning & Implementation Mgmt, Event & Presentation Services, Support-, Service-, Incident-, Problem- & Change Mgmt

    • Microsoft

      Jun 2016 - Oct 2016
      Premier Incident Manager

      CritSit Management

    • Region Stockholm

      Sept 2018 - now
      Change Manager
  • Licenses & Certifications

    • ITIL Foundation Certificate in IT Service Management

      PEOPLECERT
      Mar 2015