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Alexander John Henderson

Alexander John Henderson

Sales Executive and Customer Service Consultant

Followers of Alexander John Henderson234 followers
location of Alexander John HendersonCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Small business Relationship Manager

  • Education

    • Sutherland High School

      -
      Matric

      English (1st Language) HG Afrikaans (2nd Language) HG Mathematics SG Geography HG Physiology HG, Business Economics HGPassed with Endorsement

    • IMM Graduate School of Marketing

      2011 - 2013
      Bphil Honors in Marketing Management Marketing/Marketing Management, General Passed bridge course and and completed Bphil Honors in Marketing Management.

      Business Management 3 Marketing Research report, Advanced Strategic Marketing, Advanced Marketing Research , Advanced Digital Marketing, Global Marketing, Advanced Marketing Research Practicum, Advanced Strategic Marketing Practicum

    • IMM Graduate School of Marketing

      2008 - 2010
      Diploma in Marketing Marketing/Marketing Management, General

      International Marketing Subjects:-Business Management, Micro Economics, Macro Economics Business Communications, Business Law, Principles of Marketing, Statistics, Practice of Marketing, Marketing Communications, Consumer and Buyer Behaviour, International Marketing , Financial Management, Marketing Strategy , Marketing researchStarted 2011-2013Passed bridge course and and completed Bphil Honours in Marketing… רוצה לראות יותר International Marketing Subjects:-Business Management, Micro Economics, Macro Economics Business Communications, Business Law, Principles of Marketing, Statistics, Practice of Marketing, Marketing Communications, Consumer and Buyer Behaviour, International Marketing , Financial Management, Marketing Strategy , Marketing researchStarted 2011-2013Passed bridge course and and completed Bphil Honours in Marketing Management.IMM Graduate School of MarketingBusiness Management 3 Marketing Research report, Advanced Strategic Marketing, Advanced Marketing Research , Advanced Digital Marketing, Global Marketing, Advanced Marketing Research Practicum, Advanced Strategic Marketing Practicum רוצה לראות פחות

  • Experience

    • Arla Foods amba

      Jan 2005 - Jan 2007
      Sales Executive and Customer Service Consultant

       Negotiating pricing  Building long term supplier relations Retaining Suppliers Ensuring on time delivery Ensuring Quality and Quantity of orders are up to standard Working within a budget Analyzing stock taking results Calculating accurate stock forecasts

    • Cafe Bugatti

      Jan 2008 - Jan 2013
      Marketing Manager

      Whilst completing my studies I was given the role of Marketing Manager for the Café Bugatti Franchisewhich involved me creating promotional material, organizing functions and year end events for corporate companies. I was also involved in directing traffic towards the company website and creating favorable word of mouth on social media platforms.I was used to also used negotiate price and on time delivery from different suppliers due to my previous experience abroad.

    • Shoprite

      Jan 2013 - Jan 2014
      Customer Sales and Service Manager

       Procurement Management Stock controlling functions Handling customer and Intermediary sale queries Invoicing Quality control (QC) Scheduling and interviewing of staff Managing Food production  Signage and advertising Promotional product campaigns Merchandising management Customer service Management Administrative duties Hygiene implementation Customer retention's and call backs Liaising with marketing Agencies Customer surveys and research רוצה לראות פחות

    • OUTsurance

      Jan 2014 - Jan 2018
      Customer Service and Retentions Advisor

      Adhering to the needs of existing clientele by making policy amendments, rectifying staff errors as well as completely servicing the clients every needs. Financial advise and long term product benefits are explained in explicit detail as well as the long term implications of certain financial choices clients need to make. Stringent monthly as well as annual sales targets are to be met through up-selling existing Life policies with additional benefits and superior payment structures. Designing of customer surveys as well as upholding companies brand recognition and online brand presence by eliciting positive word of mouth through awesome service.Following up on existing accounts and making sure the clients every need is addressed from product benefits to pricing and timely delivery of policy schedules and bloods results from our company's service providers. רוצה לראות פחות

    • Nedbank

      Jan 2018 - now
      Small Business Relationship Manager

  • Licenses & Certifications