Michael J. McGregor

Experience

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  Chick-fil-A-Franchise

  Jun 2005 - Aug 2009

  Shift Leader

  • Oversaw all shift operations including daily preparations, daily cleaning, receiving food inventory, balancing all registers, logging and sending off daily sales and balances• Certified in every section of the restaurant• First Job at age 15

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  Lennys Grill & Subs

  Aug 2009 - May 2010

  Team Leader

  • Oversaw nightly closing procedures including cleaning, food rotation, balancing register, and proofing.• Certified for every section of the Restaurant.

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  Chili's

  Jun 2010 - Oct 2011

  Quality Assurance, Waiter, and Host

  • Certified for quality assurance and expediting.• Responsible for the accuracy and quality of every order.

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  JCPenney

  Oct 2011 - Jan 2013

  Team Member

  • Assisted in organization and inventory regulation.• Certified to work in every department.

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  Hungry Howie's Pizza

  Jan 2013 - Jul 2013

  Assistant General Manager

  • Oversaw all shift operations including daily preparations, daily cleaning, inventory surveys, maintenance, receiving and ordering food inventory, balancing all registers and drivers, logging and sending off daily sales and balances.• Coordinated with General Manager on all ordering, revenue collection, and human resource operations.

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  Sonic Drive-In

  Jul 2013 - May 2014

  General Manager

  • Increased sales by 33%, met and exceeded sales quotas for the first time in 2 years, ranked #1 in Speed of Service for the entire McClain Sonic Franchise, ranked in the Top 10 for Customer Satisfaction every month.• Executive power over day-to-day operations of the restaurant.• Responsible for monthly and quarterly sales, quotas, payments, schedules, labor costs, ordering, food cost, and all store financials.• Administered over all employees, human resource operations and training including interviewing, hiring, salaries, orientation, internet training, hands-on training, position placement, and terminations. Show less

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  Chick-fil-A-Franchise

  May 2014 - Aug 2014

  Senior Team Leader

  • Responsible for all funds, employees, and general service during shifts.• Oversaw and accounted for 25 to 40 employees every shift. • Coordinated with Human Resources Director on new hiring strategies as well as interviewed multiple job candidates.• Introduced multiple new food safety and cleaning policies including daily cleaning charts, shift checklists, rotation charts, and daily goals.• Responsible for and assisted with food cost surveys as well as ordering.

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  Mississippi State University

  Aug 2014 - May 2016

  Student

  Full Time Student

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  Eat With Us and Sweet Peppers Franchise Systems

  Aug 2016 - Mar 2022

  General Manager

  • GM for Olive Branch and Corinth, MS locations. Also Acted as Multi-Unit GM for both locations. • Grew Sales every year as General Manager for all locations. Even increased Sales YoY in 2020, during Covid Lock Downs. • Kept labor under budget and achieved over 1 year without any Hourly Overtime at 378 consecutive days in 2019. Also, achieved 254 consecutive days with no Hourly Overtime in 2020. • Increased Online Review and Social Media Rankings, took Google Score from 4.0 to 4.6 and Trip Advisor from #45 to #10 and #1 Deli and Lunch Restaurant in Corinth. Show less

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  Gold Strike Casino Resort

  Mar 2022 - now

  Guest Experience Manager