Andrea Tomasek

Experience

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  Sefar Inc.

  May 2006 - Jan 2007

  Lab Technician - Corporate Internship

  - Conducted laboratory tests to determine root cause of customer issues- Gathered data and authored technical reports- Assisted with new product launch marketing materials and trade show booth preparation

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  The Meet Market

  Mar 2007 - Jun 2008

  Manager

  - Created and maintained a social media presence & marketing strategy that drove up sales- Recruited bands for live music, negotiated payment & coordinated events- Inventory and vendor management- Tended the bar and managed staff schedule- Recruited and trained new staff

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  Northstar Financial Forms

  Jun 2008 - Aug 2009

  Customer Service Manager

  - Managed on-boarding of new business from top 5 American bank- Coordinated with IT on implementation of customer facing digital order workflow- Interviewed, hired and trained order processors, receptionist and customer service- Worked extensively with other departments for cross training efficiencies- Managed 3 of the top 5 accounts- Restructured productivity tracking and created visual management to support goals

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  Smyth Companies

  Aug 2009 - May 2018

  - Facilitated successful cross-functional initiatives across six locations- Streamlined paperwork, minimized data entry and created visual displays for goals- Spearheaded proactive problem solving that prevented catastrophic $100k+ issue- Slashed waste and inefficiencies using continuous improvement and Kaizen methodology - Overhauled Enterprise Resource Planning (ERP) system from DOS based to web interface- Coached new staff and documented processes for training- Coordinated and assigned projects- Processed artwork for digital, offset & flexographic presses across five facilities - Tracked and achieved measurable results on continuous improvement projects- Facilitated 15+ Kaizen continuous improvement projects with cross-functional teams including c-suite- Centralized the graphics department that supported 5 unique manufacturing locations- Translated corporate's goals into actionable projects- Constructed and trained lean project processes to leaders & managers- Followed ISO-9001 protocol and utilized data from Quality Management System (QMS) - Managed 4 of the top 10 accounts- Owned customer projects from quote through shipping- Provided technical support to sales & customers- Built and maintained 300+ technical specifications for multiple accounts

  • Program Manager

    Sept 2017 - May 2018

  • Communications Coordinator & Desktop Technician

    Sept 2014 - Aug 2017

  • Project Manager & Continuous Improvement Leader

    Nov 2012 - Aug 2014

  • Senior Account Coordinator

    Aug 2009 - Oct 2012
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  Optum

  Nov 2018 - Feb 2024

  Senior Project Manager

  - Led $2.2M secure communication development effort spanning 5 business units and 4 platforms- Coordinate with multiple internal, offshore & vendor development/scrum teams- Companywide IT security update, website/app data engine upgrade & regulatory preparations- Analyze complex data and present to executive leadership

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  Wail of a Tale Productions

  Mar 2022 - now

  Board Member & Advisor

  Wail of a Tale Productions, is a 501(c)3 nonprofit educational documentary organization. We engage viewers with stories that amplify the voices of women and marginalized communities. We view documentary filmmaking as a tool to educate students, organizations, the public, and lawmakers on social justice issues. Through academic and investigative research, we project the message of women and marginalized communities to effect change. We provide hope and inspire concrete actions to improve lives. We produce waves for social change. Show less