
Michalis P.
Administrative Assistant

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About me
Hospitality and HR Professional
Education

Sivitanidios Insitute of Vocational Education and Training
2009 - 2010V.E.T Computer Networks Technician Computer Networks Technician
Sivitanidios Public School of Trades & Vocations
2006 - 2009GED Information Technology
University of Michigan
2007 - 2009Certificate of Proficiency in English English as a second or foreign language ECPE
Experience

Assaco Design Metal Constructions LLC
Oct 2012 - Oct 2014Administrative AssistantDelivered administrative support to upper management, departmental managers, and clients.Managed travel arrangements by booking airfare, hotel, and ground transportation for executives and staff.Managed and recorded intra-company communications via Outlook.Recorded and shared staff attendance with the payroll officer.Restocked supplies and placed purchase orders to maintain adequate stock levels.Scheduled appointments and conducted follow-up call to clients.

Luminous Espresso Industry
Apr 2016 - Jul 2017Shift SupervisorIncreased coffee consumption, and sales by more than 60% while managing the coffee shop, promoted the coffee shop's offers on social media pages (FB & Instagram), and achieved a regular clientele.Managed day-to-day cashier opening and closure, kept records of transactions, and sent orders for snacks, coffee, and other necessary consumables.Carried out inventory management.Received, prepared, and served snacks, coffee, juice and other beverage orders for walk-ins and phone customers.Maintained a clean working environment by assisting in cleaning the coffee equipment, bar, fridges, etc.Generated a friendly atmosphere by encouraging employees to greet and speak to customers.Oversaw food preparation and monitored safety protocols. Show less

ADMC International Metal Parts & Erections Contracting LLC
Aug 2017 - Sept 2021Human Resources ManagerEffectively managed the full recruitment cycle of more than 350+ in-house employees from preparation to onboarding.Achieved and maintained an annual employee turnover rate of 21%. Managed the recurring research and selection of local hire manpower services by reducing company administrative costs while ensuring the continuation and enhancement of services. Suggested and created the company's first-ever Employee Handbook for employee orientation purposes.Slashed down employee health insurance and workmen's compensation policy by more than 50% by adjusting the plans to correspond to our employees needs.Timely prepared the estimated expenditures that were vital for HR operations.Bridged healthy management and employee relationships by attending to and resolving grievances as gracefully as possible to boost employee morale. Administered employee benefits (Annual Leave, Sick Leave monitoring, Public Paid Holidays, End of Service Remuneration, etc.)Assisted the company’s PRO (Immigration Officer) with visa and residency applications by splitting duties and effectively reaching talent mobilization deadlines. Managed the exit formalities and conducted exit interviews for off-boarding employees. Show less

H&P Hotels Greece | Herodion & Philippos Hotels
Apr 2022 - Sept 2022Hotel Bartender / WaiterProvided excellent customer satisfaction by engaging in small talk and making the guests feel comfortable.I was solely responsible for the collection of orders from customers/guests, the preparation and serving of drinks (coffee, smoothies, juices, and cocktails, and food service.Managed to keep customers happy by providing prompt and quality service.Maintained the hotel's lobby, bar, and restaurant in a tidy and presentable condition. Managed the placing of orders for the bar's stock (alcoholic beverages, wines, and beers and made sure there was no obsolescence of items. Engaged in room service duties.Responsible for preparing the workplace for the next shift (cleaning countertops, espresso machine, and bar equipment) and closing the cashier. Show less

Korfu Grill
Apr 2023 - nowBartender / WaiterResponsible for the collection of orders from customers/guests, the preparation and serving of drinks (coffee, beer) preparation of dishes, and food service.Managed to keep customers happy by providing prompt and quality service.Kept the restaurant in a clean condition.
Licenses & Certifications

Emergency First Aid at Work
Al Salama Fire Safety TrainingJan 2019
Basic Fire Safety Training
Al Salama Fire Safety TrainingJan 2019
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