Ghajeshu G.

Experience

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  Master Peace Technologies & Solutions. Pvt. Ltd.

  Sept 2008 - Sept 2010

  Operations Consultant

  Knowledge transfer to employees and co-ordinating work with outside contractors to meet deadlines, budgets, and client demand along with providing situational leadership to motivate individuals.Identifying new process, finding out gaps in existing process, arranging training modules for new process development and implementation.Co-ordinating with client and top level management in the company for betterment of the projects. Responsible for financial planning & budgeting to ensure efficient spending. Show less

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  Bit Wave Solutions Limited

  Sept 2012 - Feb 2013

  Strategic Outsourcing Consultant

  Bit Wave BPO specializes in providing cost effective Outsourcing services to SMEs to build up their business expansion plans through offshore activitiesI am actively involved in providing outsourcing solutions to SMEs that will help them in expanding their marketing and sales activitiesI am also providing consultancies to companies helping them in global exposure, including business expansion plan and sales strategy developmentMy objective is to provide cost-effective outsourcing services that will help my clients to grow continuously. Show less

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  Thames Water

  Mar 2013 - Dec 2014

  Resource Planning & Dispatcher

  • Working as part of prestigious Operations Management Centre (OMC) with large team responsible for the scheduling, dispatching and completion of clean water investigations to maintain uninterrupted water network for London and surrounding area.• Assessing and investigating issues of water network failure to manage operational expenditures and meeting the SLA’s with expertise in Resource management.• Using SAP Enterprise Central Component (ECC) to facilitate work progress and completion as per required time frames.• Using Click scheduling in real time scenario to monitor and manage Thames Water Network Service Technician’s and Contractor’s in effectiveness to resource management.• Enhancing services by providing end-to-end updates to customer, internal/external stake holders by using SAP Customer Relationship Management (CRM)• Responsible for liaising with Field Operations Manager, Field Operation Specialists, Planners and Contractors to make sure calm clean water network is maintained. Show less

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  Fitkids Education and Training Private Ltd

  Mar 2015 - Apr 2017

  Operations Manager

  • Ensuring the operations of the GAIT program is profitable as per the business plan. Defining operation strategies as per the evolution of business and adjust the working processes accordingly. • Managing resources on daily deployment across India to deliver the program effectively.• Responsible for liaising with supply chain team, sales team and senior management towards effective functioning of the operations.• Monthly analyses of sales forecast to anticipate resource requirement, hiring, training and deployment as per the business projections.• Ensuring that operational processes are standardized through regular performance audit.• Planning and monitoring operational budgets regards to business requirements. • Organizing annual training, mid-year training events for resources PAN India liaising with various external facilitators and vendors.• Periodic travelling to client location across India for operational visits and building client relationships.• Defined, monitored and validated key performance indicators for operation department with stakeholders.• Evaluated resource performance and defined training plan with HR and program team to fill competence gaps. Show less

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  Ace Creative Learning Pvt Ltd

  Apr 2017 - Jun 2019

  Deputy General Manager Project
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  Ace Creative Learning Private Limited

  Jun 2019 - Nov 2023

  Business Head

  • Responsible for the Business operations & Service delivery of the ed-tech vertical “Digilearn” which integrates with Governments & private institutions to provide customized ed-tech solutions.• Spearheaded to bag a tender worth of Rs. 25 Cr to set up 1276 classrooms across 31 districts in Telangana Government to provide ed-tech solutions for 5 years and serviced.• Responsible for P&L and displayed 57% net contribution margin with zero penalty charges • in service delivery.• Managed to upscale the Business to setup 3500 classrooms with Telangana Government generating Rs. 30 Cr in additional revenue.• Responsible for successful tie- up with Karnataka Government for three consecutive years to provide the prestigious “GetCETgo”- edtech app to all students in Karnataka.• Managing service delivery team, customer support team and tech support team to executive projects in Telangana & Karnataka.• Responsible for Liaising with Bureaucrats, Government department heads and various teams to ensure smooth functioning of projects and expanding business opportunities.• Ensuring all service delivery aspects are meet as per Business standards.• Displayed continuous revenue growth by expanding new projects with Governments and private clients. Show less