Jerome Christopher Bingcang

Experience

• 

  City of Dreams Manila

  May 2015 - Oct 2015

  Human Resources Intern

  - Assigned to assist in documenting important files of applicants.- Assist in screening of applicants in different online portals. (Resorts Ambassador, Assistant Manager for Digital Marketing, Photographers etc.)- Assist in inbound and outbound calls to assist applicants.

• 

  TaskUs

  Jun 2015 - Jun 2022

  The virtual face of the People Department who are passionate customer centric adept individuals who can deliver personalized and memorable experiences for our employees.- processing of company and statutory benefits- handled hr related concerns via Salesforce/Manage Engine ticketing system- Provide consultative email support to our employees- Responsible for forging good employer-employee relationships and establishing the culture brand..- provide telephony support as well.- Responsible as well in liaising with other Support units or 3rd party vendors to provide the necessary support for the teammate.- Identify gaps in processes / policies and working within the team in making sure these are addressed/corrected- Responds with empathy, compassion and a ridiculously goofy touch!- Educate and guide employees on navigating employee benefits and HR policies. Show less Assist the team in doing the day to day recruitment function and duties such as Administer Pre-Screening and Campaign Specific Assessments, provide daily updates to the Managers about the Onboarding status of the candidates. Also done the following:*Meet with Hiring Managers to define candidate selection criteria and timelines for delivery.*Partner with Hiring Managers to understand current and future needs as well as educate on best practices for interviews.*Passively source for top talent and manage a pipeline 100-200 people ready to hire*Maintain data in recruitment systems*Attend community events to promote TaskUs' brand and plan Interviewing Days on-site*Build a bench of qualified and interested candidates for high volume roles. Show less

  • Human Resources Supervisor

    Sept 2019 - Jun 2022

  • HR Compensation and Benefits Advocate

    Nov 2018 - Aug 2019

  • Volume Recruiter

    Feb 2017 - Nov 2018

  • Sourcing Associate

    Apr 2016 - Feb 2017

  • Customer Service Representative

    Jun 2015 - Apr 2016
• 

  TDCX

  Jun 2022 - now

  - Enhancement and Automation PIC - Identify areas of concern and provided solution to increase efficiency - In House ticketing system response templates - Created automation for onboarding related official documents- Project PIC - oversee the onboarding process of all new hires (>300HCs)- Partnered with Project Business Analysts on monthly payroll processes and reports for external consultants- Pre-employment document processing and issuance of offer- Maintenance of candidate documentation through in house HR System- Global and Executive onboarding Show less

  • Human Resources Business Partner Expert

    Mar 2024 - now

  • Group HR Onboarding Expert

    Jun 2022 - Mar 2024