Michael DaSilva, MBA, CSPO

Experience

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  AIL RESEARCH, INC

  Jan 2001 - Jan 2003

  Engineer

  In this early role, I designed and engineered solar and waste heat powered air conditioning systems while creating mathematical system models for components and system design. During this time, I was named on US Patent 6,848,265 for evaporatively cooled air conditioner design.Co-inventor of an air conditioner design, receiving US Patent number 6,848,265.

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  Design Point Solutions

  Jan 2003 - Jan 2007

  Application Engineer

  During this time, I supported sales activities and services for SolidWorks 3D modeling software. I excelled in breaking down complex concepts and tools into easily understood instruction and delivering mechanical modeling services to corporate clients.

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  GE Healthcare LifeSciences

  Jan 2007 - Jan 2014

  In 2008, I was promoted to provide strategic product leadership for the Life Sciences division of GE Healthcare that was sold to Danaher Corporation, forming one of the largest life science capital equipment and consulting companies in the world. I managed the complete product lifecycle for the portfolio, including leading strategic global projects for the $200M service business. My contributions included increasing incremental revenue $9M by developing and launching a new service agreement product. I also directed multiple new product introductions and defined business strategy for 15 distinct product lines.Tasked with ensuring service readiness, I led my team in satisfying the interests of ~300 stakeholders, impacting revenue by $25M+ in total. I also reduced IP leakage with bottom-line impact of $1M by leading intellectual property protection project.Finally, I improved acquisition revenue by up to 8% CAGR by driving service business integration for two company acquisitions, representing $70M of inorganic growth. Show less In this early role at GE Healthcare, I designed and engineered highly marketable disposable biopharmaceutical cell bioreactors, based on customer input. This includes managing high-visibility customer order production and delivery projects.Tasked with running a complex, high-value client project, I cultivated positive customer relations during production while ensuring we met the delivery deadline despite the challenges involved with the plant’s closure and subsequent move to Sweden. I also delivered the first bioreactor sale to Europe, meeting all requirements for European safety standards. Show less

  • Product Manager - Global Services

    Jan 2008 - Jan 2014

  • Mechanical Engineer

    Jan 2007 - Jan 2008
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  Michael DaSilva Consulting

  Jan 2014 - Jan 2017

  Founder & CEO, Product Management & Marketing Consultant

  In 2014, I established, grew, and directed a strategic consulting firm delivering full lifecycle product management and marketing solutions to clients that need direction and guidance in product development, release, management, and marketing.My client projects included launching a new biometric access solution for a major research institute and increasing productivity 10% for a client by improving product launch processes for sales, services, and supply chain management.

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  Iconectiv

  Nov 2017 - May 2019

  Product Marketing Manager

  In this role, I was engaged to lead product marketing for a company that specializes in interconnecting disparate applications, networks, and devices in a world without boundaries, enabling the safe and secure access and exchange of information anywhere, anytime. I defined and implemented strategic marketing plans that produced 50% incremental revenue growth, from $60M to $90M. I also led an initiative to decrease operational expenses 25% by deploying agile software for SDN/NFV functions in a cloud system. Show less

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  GE Healthcare

  May 2019 - Jul 2020

  Service Delivery Leader & Director of Clinical Engineering

  During this time, I directed eight Biomedical Technicians in managing maintenance, repair, and safety for all medical equipment used in the diagnosing, monitoring, and treating of diseases or conditions of the patients for a Philadelphia-based hospital system with three hospitals and three surgical centers. The product portfolio included more than 8,000+ products, ranging from complicated OR equipment and medical devices to materials and supplies. My contributions include growing contract revenue 33% by selling additional clinical and service products and lifting profit margins 6% by implementing efficient repair and maintenance of 10,000 pieces of equipment. Additionally, I significant enhanced efficiencies and performance, including improving completion rates and compliance from 85% to 97%. Show less

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  ArisGlobal

  Apr 2020 - Jan 2024

  Senior Product Marketing Manager/Global Services Pre-Sales Manager

  I led a geographically dispersed team of five pre-sales assets in driving sales enablement and product marketing for three major SaaS products for an established global market leader in the life science industry. ArisGlobal’s SaaS solutions support client’s mission-critical tasks related to drug development/safety, clinical research and medical affairs, and regulatory compliance. Highlights of my work include:> Increased annual recurring revenue 10% YOY while supporting 15 new customers that represent millions of dollars of new income. > Created best practices for existing tools and systems to improve data and metrics reporting while cutting the sales cycle by 5% (or 10 days).> Designed processes to create touch points, data input, and requirements to capture and measure customer needs and requests, resulting in a 10% increase in managed service contract sales.> Partnered with sales and product leadership to create new product and sales enablement training.> Collaborated with multiple teams to identify and resolve bottlenecks in legal and P&L owner reviews, quoting from service estimators, and bid and review teams.> Captured a 20% improvement in response time and increased margins 10% by building reports and setting KPIs for service delivery and quoting metrics in Salesforce.> Reduced turnaround time 55% leading a Global Service Pre-Sales team in delivering quotes and agreements for non-standard SaaS implementations across all business lines. Show less