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Steve Peters

Steve Peters

Technical Director

Followers of Steve Peters678 followers
location of Steve PetersCleveland, Ohio, United States

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  • Timeline

  • About me

    Technical Customer Care Specialist II

  • Education

    • University of Phoenix

      2022 - 2026
      Bachelor of Science - BS Computer Science

    • University of Phoenix

      2022 - 2024
      Associate of Arts - AA Information Technology

  • Experience

    • Ohio Sports Net

      Jun 2011 - Jun 2018
      Technical Director

    • Association for Software Testing

      Jan 2017 - now
      Member

    • Cox Communications

      Jun 2018 - May 2024

      Residential sales and retention. Technical and billing support locally and remote.

      • Assistant Store Manager

        Jan 2023 - May 2024

      • Solutions Specialist

        Jun 2018 - Jan 2023

    • Cox Automotive Inc.

      May 2024 - now
      Technical Customer Care Specialist II

      vAuto SaaS IT helpdesk support. Working with performance managers and dealerships to ensure web hosted content is correct. Migrating credentials, and adjusting user access controls while working with various other end user sites. Navigating and creating statements using SQL Developer which are used for inventory mapping requests and listings as well as assisting with FTP for pictures, descriptions and dealership content hosted off site.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Steve Peters
      Winner's Circle 2019 Cox Communications Jan 2020 Top 1% of sales representatives in the company.