Lisa Stephen

Experience

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  Positioning Resources

  Jul 1997 - May 2001

  Marketing / Sales Assistant
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  Robert Gordon University

  May 2001 - Jul 2001

  Administrative Assistant

  Administrative assistant within the Ancillary Services Dept.

• 

  SPS International

  Aug 2001 - Jan 2007

  • Effectively prioritised multiple requests to ensure that all jobs were loaded out on time• Collaborated with customers’ shipping agents to obtain updates and lookahead• Ensured workshop staff was made aware of despatch deadlines and any changes to requirements• Arranged any required third party inspections• Organised transportation and completed all associated paperwork• Coordinated the rental and control of third party equipment• Trained and supervised the Operations Assistant in the department Show less

  • Africa Operations Support

    Apr 2006 - Jan 2007

  • Asset Controller

    Jul 2005 - Apr 2006

  • Logistics Coordinator

    Aug 2001 - Jun 2005
• 

  M-I SWACO

  Jan 2007 - May 2011

  Continuous Improvement Manager (UK)

  • Led the implementation of lean methodology across the UK business• Supported the culture change through strong and effective communication • Collaborated with management team to plan and link CI activity to business plan objectives, including DSO reduction• Facilitated >70 CI workshops with multi-disciplinary teams across the organisation, optimising processes and capturing savings • Conducted week-long CI training as lead trainer and co-trainer to build a self-motivated workforce focused on eliminating waste• Designed and implemented the ‘My CI’ tool, to promote a culture of continuous improvement from foundation level upwards• Developed CI training module for delivery during the new employee induction process• Created SharePoint site to facilitate transfer of information and best practices while contributing articles to corporate magazine Show less

• 

  Schlumberger

  May 2011 - Apr 2020

  • Quality and HSE compliance support for Minerals and Mines facilities in eastern hemisphere• Writing and validating risk assessments and work instructions• Leading investigations of any incidents, including high potential near misses• Facilitating safety meetings, stand-downs and HSE training• Occupational health surveillance, tracking and follow-up• RIDDOR reporting and associated remedial action planning• Reviewing and approval of site-specific emergency response plans• Record keeping and reporting on metrics and key performance indicators to all stakeholders• Ensuring that the requirements of each of the internal HSE standards were met and to complete or oversee associated audits• Verify regulatory compliance, including with COSHH and environmental aspects, such as air emissions and waste management• Driving culture of positive HSE engagement, including at two remote locations• Develop standard work for processes linked to major hazards in a mining environment (project monitored by Mine Inspectorate)• Providing support on HR matters, including disciplinary proceedings and compensation claims• Representative for Minerals division on the company’s Continuous Improvement council• Dual-role as interim global leader of the M-I SWACO CI program for a six-month period in 2016 Show less • Managed the operation of the training facility in Aberdeen, providing technical training and skills development for staff• Responsible for a team of nine personnel, including six technical training instructors and three administrators• Facility management with associated contracting of hard and soft management services• Planned and managed facility operating budget (£1m), tracking spend, rebills, identifying and resolving discrepancies, approving all purchase orders, and ensuring achievement of maximum value for money• Collaborated with operations and instructors to plan schedule of classes to meet business needs• Assisted in the creation of policies and procedures implemented within global M-I SWACO training facilities• Representative for the HR department on the Continuous Improvement council – project leader, facilitator, trainer, and coach• Project managed the demobilisation of the centre in a short timeframe, no HSE incidents, on schedule, and within budget Show less • Prepared and maintained CI schedule of events, projects, and training classes throughout area• Planned improvement activities to help local operations deliver on business objectives• Facilitated CI workshops, driving improvements in metrics, including lead-time, working capital and service quality• Worked with the wider CI group to review and update the internal training program, for which I was a lead trainer• Area representative on ‘CI Council’ reporting to senior management and peers on progress, forward plan, and ideas• Produced and distributed quarterly electronic newsletter to communicate CI activities and progress Show less

  • Operations Integrity Manager - Minerals (Eastern Hemisphere)

    Feb 2014 - Apr 2020

  • Learning Center Manager

    Apr 2012 - Jan 2014

  • Continuous Improvement Manager - Europe & Africa

    May 2011 - Mar 2012
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  Granite Care Consortium Ltd

  Oct 2020 - now

  Operations Director