
Nicole Singh
Vice President Internal

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About me
Customer Care Representative at Ontario Ministry of Public and Business Service Delivery
Education

UOIT
2005 - 2010BSc (Honours) Biological ScienceActivities and Societies: Team Orange Crush, Student Steering Committee, Sexual Health Resource Centre, UOIT Ambassadors, Rotaract, Students for Humanitarianism and Respect through Education (SHARE), UOIT Science Society, Student-2-Student Mentor Advanced Topics in Environmental Toxicology, Introduction to Environmental Research Methods, Directed Studies in Biology, Bioethics, Biostatistics, Developmental Biology, Fundamentals of Neuroscience, Fundamentals of Nutrition, Analytical Chemistry for Biosciences, Physical Chemistry for Biosciences

Seneca College of Applied Arts and Technology
2011 - 2012Certificate Student Affairs and Services High Honours*Applied Student Development theories and universal instructional design to program planning*Conducted and interpreted learning styles analysis*Created Outcome-based learning plans*Compared Student Retention and Success theories and identifying academic and non-academic retention strategies *Examined the impact of technology in higher education*Reviewed individual and group advising styles and determined appropriate uses*Drafted staff recruitment and development plans
Experience

Student Association at Durham College, UOIT and Trent in Oshawa
May 2009 - Apr 2010Vice President Internal*Established a Student Council system representing 17 faculties and schools, including the preparation and facilitation of Executive training; advised and supported the council executives and members*Coordinated several successful large-scale events and fundraisers, such as Pangaea (1000+ attendees) and the Student Association’s first Charity Gala supporting Epilepsy Durham Region *Collaborated with on-campus departments on various committees and projects such as Orientation Week events, the Holiday Food Drive, the Accessibility Working Group Committee and the Diversity Working Group*Provided support and conflict resolution to campus club executives and members through work on Student Clubs Committee*Hosted the Off-Campus Student Social as part of Orientation Week events (in 2008 & 2009) aimed at integrating students living off-campus into the campus community and informing them of expectations that come with living within a resident community*Worked with Communications and Marketing in partnership with the City of Oshawa to coordinate a Good Neighbour Guide as well as Community Clean-ups and a Community BBQ aimed at strengthening the relationship between the Durham College and UOIT communities and the residents living in the surrounding areas*Participated in the City of Oshawa Student Housing Taskforce representing students on various sub-committees aimed at resolving concerns around Student Housing in Oshawa*Attended Ontario Town & Gown Symposium in 2008 and 2009*Attended Governance and Event Planning Conferences: College Student Alliance (CSA) May Changeover Conference; Canadian Organization for Campus Activities (COCA) National Conference; The Student Edge Leadership Conference Show less

UOIT
May 2010 - Dec 2010Student Affairs Assistant*Contributed to the start-up of the UOIT Student Experience Centre by researching best practices in Career Services, Student Life, Student Leadership, Off-Campus Living and Disability Services*Coordinated the 2010 Social Science and Humanities Student Services Fair and assisted in the organization of the 2010 Social Science and Humanities Downtown Welcome Reception by partnering with the Faculty of Social Science and Humanities through regular meetings throughout the summer *Co-coordinated the 2010 Graduate Student Welcome Reception with the Office of Graduate Studies and the Graduate Student Council by organizing a planning committee and ensuring constant communication between partner groups *Collaborated with UOIT Communications and Marketing to prepare the 2010 Career and Education Fair Guidebook by creating a work-back schedule for the team to follow in order to ensure consistent progress for the project Show less

Pitney Bowes Canada
May 2011 - Apr 2012Bilingual Telesales Account ManagerManaged on-going portfolio of 1200+ existing postage meter customers in the Province of Quebec

Fleming College
Oct 2012 - Aug 2013Residence Life Coordinator*Provided oversight of the residence life program through (student) staff and Residence Council supervision, advising and leadership *Provided on-going support to students and staff, and create intentional learning opportunities through program development*Managed student conduct through administration of Residence Code of Conduct, including incident investigation and application of sanctions*Collaborated with Campus departments/committees (Student Association, Earth Hour, etc.) to develop programs/events and promote community engagement*Provided support to Residence Life programs across two campuses for a total of 675 students*Conducted presentations for potential students at Open House, and coordinate staff teams to conduct tours and answer questions*Responded to student, parent and general inquiries based on customer service standards and FIPPA regulations*Engaged in on-going learning through formal (institutional workshops) and informal (webinars) development opportunities Show less

Running Room
Mar 2014 - Aug 20165K Run Clinic Instructor*Set curriculum for a 10 week clinic designed at helping increase participant fitness level *Send weekly emails to participants discussing weekly goals and ongoing motivation*Lead three running sessions per week of increased duration and difficulty to help participants achieve their clinic goal of running a 5km race

Phoenix A.M.D. International
Dec 2014 - Nov 2017Customer Service Representative
May 2014 - Nov 2017Customer Service Supervisor
Dec 2014 - Oct 2015

Arbonne International Canada
Nov 2015 - nowIndependent ConsultantSwiss Formulated, Botanical Beauty & Wellness Products which are free of Parabens, SLS, Mineral Oil, Petrolium, Pthalates, Animal by-products. The ingredients are derived from fruits, vegetables and leaf extracts. They are results driven and FSC certified.

Boozoo Baby Handmade Creations
Mar 2017 - nowSmall Business OwnerFunctional and fashionable clothing and accessorieswww.boozoobaby.ca

Ontario Ministry of Government and Consumer Services
Nov 2017 - nowCustomer Care Representative
Licenses & Certifications

Non-Violent Crisis Intervention
Crisis Prevention Institute
SafeTalk - Suicide Awareness Training
LivingWorks
Standard First Aid, CPR-C+AED
Saint John Ambulance- View certificate

Human Health and Global Environmental Change
EdXMay 2013
Honors & Awards
- Awarded to Nicole SinghStudent Leadership Award University of Ontario Institute of Technology Jun 2010
Volunteer Experience
Homecoming 2014 Alumni Co-Chair
Issued by University of Ontario Institute of Technology (UOIT) on Jan 2014
Associated with Nicole SinghAlumni Association Council Member
Issued by University of Ontario Institute of Technology (UOIT) on Sept 2012
Associated with Nicole SinghVolunteer, Homecoming Planning
Issued by University of Ontario Institute of Technology (UOIT) on Sept 2013
Associated with Nicole SinghAnnual Conference Program Reviewer
Issued by ACUHO-I on Dec 2013
Associated with Nicole Singh
Languages
- enEnglish
- frFrench
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