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Hannah Mannion

Hannah Mannion

Followers of Hannah Mannion323 followers
location of Hannah MannionTonbridge, England, United Kingdom

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  • Timeline

  • About me

    Senior technical Claims Trainer - TAP.Cert

  • Education

    • St Richards Catholic College

      2002 - 2007
      GCSE's

      I loved school and this is where I first realised that I was always going to work in a role with lots of social interaction. I studied hard to get my GCSE's and it paid off. I came away with 8 GCSE's grades A-C.

  • Experience

    • Hastings Direct

      May 2012 - Aug 2017

      Design and deliver induction training to new starters to the company. Write and deliver new material for a new system implemented into the company (Guidewire/ClaimCenter).Managing groups of trainees during the induction.Provide training and coaching to support the business.Keeping up to date with administration tasks.Using IT systems: Word, Powerpoint, Excel & Outlook.Use of systems Guidewire/ClaimCenter, CDL & IS2000 Speaking to customers on the phone.Having to have challenging conversations.Knowledge of fraud.Dealing with fraud investigations.Using IT systems: Word, Powerpoint, Excel & Outlook.

      • Training Advisor

        Nov 2014 - Aug 2017

      • Counter fraud representative

        May 2012 - Nov 2014

    • Axa UK

      Aug 2017 - now
      Senior Technical Claims Trainer

  • Licenses & Certifications