
Janet McConnon
Elderly/EMI Care Management

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About me
🎓 MBA Graduate | Healthcare | People | Operations | Coaching Enthusiast
Education

Optimum Ltd Dublin
2024 - 2024Advanced Certificate/QQI Level 6 Programme Coaching, Modules of Practice - Training and Business Services DistinctionCoaching Models of Practice Advanced Certificate/Level 6Understanding coaching modelsBuilding coaching relationshipsDevelop personal effectiveness as a coachManaging and practicing the coaching process

Shaw Academy, Ireland and Open2Study, Australia
2014 - 2018Attainments Business ManagmentNov 2018: User Experience for the Web, Open 2 Study, Australia, Certificate of AttainmentJan 2018:Social Media Marketing, Shaw Academy, Ireland, Foundation Module, DiplomaFeb 2016:Writing for the Web, Open2Study, Australia, Certificate of AttainmentJan 2015:Project Management, Open 2 Study, Australia, Certificate of AttainmentDiagnosing the Financial Health of a Business, Open 2 Study, Australia, Certificate of AttainmentDec 2014:Teaching… Show more Nov 2018: User Experience for the Web, Open 2 Study, Australia, Certificate of AttainmentJan 2018:Social Media Marketing, Shaw Academy, Ireland, Foundation Module, DiplomaFeb 2016:Writing for the Web, Open2Study, Australia, Certificate of AttainmentJan 2015:Project Management, Open 2 Study, Australia, Certificate of AttainmentDiagnosing the Financial Health of a Business, Open 2 Study, Australia, Certificate of AttainmentDec 2014:Teaching Adult Learning, Open 2 Study, Australia, Certificate of Attainment Show less

HBA College, Sydney
2014 - 2014Certificate IV Training and Assessment - Adults Training and Assessment Level IV Australia (Irish QQI Level 5 equivalent)
St. Louis Convent Secondary School, Carrickmacross, Ireland
1984 - 1990
Loughborough University
2000 - 2000BTEC Diploma (UK) Lasers & IPL for Hair Removal and Skin Rejuvenation Diploma BTEC
London South Bank University
1992 - 1995Registered Nurse Adult Nursing Adult Nurse, Level 1, UK Nursing and Midwifery Council
The Open College
2021 - 2021Advanced Certificate/QQI Level 6 Programme Employment Law Ireland Distinction 97%Detailed understanding of employment law principles and the legislative environment in which modern Irish businesses must operate. A full appreciation of the role of the law in business and the work environment.

University of Dubai
2008 - 2008Diploma Entrepreneurship and Business Development Business/Managerial Economics Distinction and gained a Special Award for final project
Middlesex University
2009 - 2011MBA, Master of Business Administration Business Administration Distinction for Final Consultancy Thesis Project and a Grade 2:1Studied: Human Enterprise, Management Perspectives, Customer Focus and Marketing, Strategy Dynamics, Products and Processes, Finance and Economics, Final Project
Experience

Barchester Healthcare, Anchor Trust Housing and Ashbourne Homes PLC
Jan 1996 - Jan 2000Elderly/EMI Care ManagementRegional Nurse Manager, Unit Manager and Clinical Manager positions with three UK care of the elderly health care providers.

Boots UK
Aug 2000 - Apr 2005Regional Clinical Development Nurse, UKMember of the national senior management team, set-up and managed clinics in the south of the UK, created and initiated the national audit process, interviewed and developed clinical and support staff, assisted with PR and marketed for: 25 laser hair removal clinics, 24 travel vaccination clinics, 7 health & well-being 360° health clubs and 9 laser eye surgery clinics in the UK.

Brighton Laser Clinic Ltd, UK
Dec 2004 - Jun 2009Founder and DirectorSet up the first nurse-led aesthetic clinic in Brighton.Specialised in laser hair removal, IPL skin enhancements, skin peels, Botoxâ„¢ and dermal fillers.Created and developed all policies, processes and protocols in line with best practice andgovernmental regulations.Maintained yearly compliance with the UK Healthcare Commission.Full HR management for doctors, nurses, aesthetic practitioners and support staff.Full Marketing/PR including several local magazine editorials and advertising.Retained hundreds of recurring patients.Sold the business to a Consultant Dermatology chain in 2009. Show less

Sanofi
Oct 2005 - Mar 2008Clinical Trainer, UKTrained and Supported a range of doctors and nurses throughout the UK on the clinical and business use of a dermal filler injectable.

I.P.L CONSULTING
Oct 2005 - Mar 2008Consultant, UKConsultancy partnership with Professor Harry Moseley, Consultant Physicist. Advised/supported businesses on gaining their UK governmental Healthcare Commission accreditation to trade.

Australian Family Care Clinic Dubai Health Care City
Nov 2007 - Feb 2008Nurse PractitionerCo-managed the aesthetic & surgical division of the business for Dr. Tony Moore and his group of Australian Plastic, Reconstructive and Laser Surgeons.

Boston University Henry M. Goldman School of Dental Medicine
Mar 2008 - Oct 2008Operations and Client Relations ManagerAssisted with the set up and management of a new dentistry teaching institute in Dubai Health Care City.Recruited, trained, assessed support staff.Managed patient and student affairs.Advised on PR and Marketing.

Dubai Property Inspections LLC
Nov 2009 - Jun 2011Founder and DirectorSet-up the first business solely offering inspections and snagging for new properties prior to hand-over from developers to owners. Created policies and processes, carried out the inspections, worked with developers ensuring quality, compliance and completion.

Priory Group
Jan 2012 - Jan 2013Regional Business Support ManagerProvided multi-location business and care support for residential and nursing units, including auditing. Participated in establishing a new community resettlement project of six bungalows for residents from their long-stay to community care in Armagh, supervising recruitment, auditing, inspections, and compliance.

The Cosmetic Clinic
Jan 2014 - Jan 2015Clinic Operations ManagerCo-Managed new clinic set-up, including recruitment, people and patient management, health & safety, and regulatory compliance including ISO accreditation.

My Provedore, Health Inceptions Ltd
Dec 2015 - Dec 2017Founder and DirectorResearched, developed, created and sold online and in stores, a natural Hangover Tea for the South African market, partnered with BioDelta Ltd, a local manufacturing organisation.

Vox Power Ltd
Jan 2018 - Jun 2018Special Projects ManagerResearched and collated data on health & safety, recruitment projects and compliance policies to support an engineering company based in Ireland and South Africa.

EcoXpress Ireland
Feb 2019 - Jan 2022Head of Recruitment, Training and DevelopmentLed recruitment, learning and development functions as part of the senior management team. Created job descriptions, ads, sourced, interviewed, onboarded, and inducted 52 national delivery driver staff and 29 head office staff in H1 2021.

Self-employed
May 2022 - Jan 2024Project Manager (self-managed-new home build)Managed the full project of building our family home, hired and managed labour and contractors, had full financial control, ensured project timelines, build quality and health & safety compliance, moved in at 17mths.

LumaDoc
Jul 2024 - Oct 2024People Operations ManagerCreated job descriptions, managed applications, and conducted interviews to onboard aesthetic doctors, doctor’s assistants, and senior skin and laser therapists for a Dublin aesthetic clinic. Developed medical client care documentation and procedures. Set up the online health & safety training, assisted with marketing and the LumaDoc training academy.
Licenses & Certifications

First Aid Responder
ProTraining CoursesMay 2022
Volunteer Experience
Community Games Development Officer, Child Safeguarding Officer (Level 3) and manage the draughts teams
Issued by Cairn Community Games on Oct 2019
Associated with Janet McConnonCommittee Member
Issued by Killanny National School Parent's Support Group (PA) on Sept 2018
Associated with Janet McConnon
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