
Christelle Bouchard
Export Sales Manager - Woman and Kids Collection

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About me
Commercial Director Middle-East at L’OCCITANE Group
Education
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Université Blaise Pascal (Clermont-II) - Clermont-Ferrand
2003 - 2005Bachelor's degree International Business/Trade/Commerce
Shanghai Normal University
2005 - 2006Master 1 International Business/Trade/Commerce
Experience

Façonnable
Mar 2008 - Mar 2009Export Sales Manager - Woman and Kids Collection
Chalhoub Group
Apr 2010 - Jan 2020- Managing the overall operational commercial and marketing activities as well as budgetary/financial responsabilities of the department for the Middle-East area (15 brands, 100+ pos, 10 team members)-Implement business strategies to develop the brands' commercial network, performance, awareness in the region (setting up of wholesale and retail network for the brands, providing partners with adapted in-store supports and implementing suitable marketing plan)-Establish tools to analyse data (financial, sales, marketing...), in order to monitor and measure departmental productivity, goal achievements and overall effectiveness-Lead, support and empower team members to meet goals and to develop their abilities by providing day to day guidance, regular feedback and delegating tasks/responsabilities.-Advise in brand acquisition, providing with market/competition analysis and simulating BP forecast. Show less
Regional Commercial Division Manager - L'Occitane en Provence
Mar 2018 - Jan 2020Commercial & Marketing Division Manager - Allied Distribution - PUIG perfumes &Dolce Gabbana Beauty
Aug 2017 - Mar 2018Commercial Department Manager - SAJ Distribution - L'Oreal Luxe Portfolio
Feb 2016 - Aug 2017Commercial & Marketing Department Manager - Luxury Kidswear Fashion
Sept 2013 - Feb 2016Senior Commercial & Marketing Executive - Nina Ricci and Weill
May 2012 - Sept 2013Commercial and Marketing Executive - Luxury Kids Brands
Apr 2010 - May 2012

L’OCCITANE Group
Jan 2020 - Apr 2022Commercial Director Middle-East- Steered the overall budget and strategic planning of L’Occitane en Provence commercial operations in GCC- Drove collaboration across the organization to identify needs and develop scalable solutions- Identified key opportunities and implemented long term multi-channel go to market strategies- Identified key opportunities and implemented long term multi-channel go to market strategies- CX mapping accross function to aim at delivering the best customer journey- Scope Retail, Travel Retail, B2B, F&B: 8 countries, 65 retail stores & 1 restaurant, 20 distribution doors, 12 Travel Retail counters, 100+ B2B clients- Revenue: $51.8M- Staff: +200 including +15 Mid-Management FTEs- Key Results: +19% Growth Revenue, +1% OP, +17% improvement on retention rate Show less
Licenses & Certifications
- View certificate

Unleash the Power Within
Tony RobbinsMar 2023 - View certificate

Digital Business Strategy: Harnessing Our Digital Future
MIT Sloan Executive EducationApr 2019
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