Christelle Bouchard

Christelle Bouchard

Export Sales Manager - Woman and Kids Collection

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location of Christelle BouchardFrance

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  • Timeline

  • About me

    Commercial Director Middle-East at L’OCCITANE Group

  • Education

    • Université Blaise Pascal (Clermont-II) - Clermont-Ferrand

      2003 - 2005
      Bachelor's degree International Business/Trade/Commerce
    • Shanghai Normal University

      2005 - 2006
      Master 1 International Business/Trade/Commerce
  • Experience

    • Façonnable

      Mar 2008 - Mar 2009
      Export Sales Manager - Woman and Kids Collection
    • Chalhoub Group

      Apr 2010 - Jan 2020

      - Managing the overall operational commercial and marketing activities as well as budgetary/financial responsabilities of the department for the Middle-East area (15 brands, 100+ pos, 10 team members)-Implement business strategies to develop the brands' commercial network, performance, awareness in the region (setting up of wholesale and retail network for the brands, providing partners with adapted in-store supports and implementing suitable marketing plan)-Establish tools to analyse data (financial, sales, marketing...), in order to monitor and measure departmental productivity, goal achievements and overall effectiveness-Lead, support and empower team members to meet goals and to develop their abilities by providing day to day guidance, regular feedback and delegating tasks/responsabilities.-Advise in brand acquisition, providing with market/competition analysis and simulating BP forecast. Show less

      • Regional Commercial Division Manager - L'Occitane en Provence

        Mar 2018 - Jan 2020
      • Commercial & Marketing Division Manager - Allied Distribution - PUIG perfumes &Dolce Gabbana Beauty

        Aug 2017 - Mar 2018
      • Commercial Department Manager - SAJ Distribution - L'Oreal Luxe Portfolio

        Feb 2016 - Aug 2017
      • Commercial & Marketing Department Manager - Luxury Kidswear Fashion

        Sept 2013 - Feb 2016
      • Senior Commercial & Marketing Executive - Nina Ricci and Weill

        May 2012 - Sept 2013
      • Commercial and Marketing Executive - Luxury Kids Brands

        Apr 2010 - May 2012
    • L’OCCITANE Group

      Jan 2020 - Apr 2022
      Commercial Director Middle-East

      - Steered the overall budget and strategic planning of L’Occitane en Provence commercial operations in GCC- Drove collaboration across the organization to identify needs and develop scalable solutions- Identified key opportunities and implemented long term multi-channel go to market strategies- Identified key opportunities and implemented long term multi-channel go to market strategies- CX mapping accross function to aim at delivering the best customer journey- Scope Retail, Travel Retail, B2B, F&B: 8 countries, 65 retail stores & 1 restaurant, 20 distribution doors, 12 Travel Retail counters, 100+ B2B clients- Revenue: $51.8M- Staff: +200 including +15 Mid-Management FTEs- Key Results: +19% Growth Revenue, +1% OP, +17% improvement on retention rate Show less

  • Licenses & Certifications

    • Unleash the Power Within

      Tony Robbins
      Mar 2023
      View certificate certificate
    • Digital Business Strategy: Harnessing Our Digital Future

      MIT Sloan Executive Education
      Apr 2019
      View certificate certificate