Nomonde Mama

Experience

• 

  Tracker Connect (Pty) Ltd

  Jun 2013 - Sept 2013

  Facilities Coordinator

  Administrative Support Manage office functions including work order Coordination and daily office operation Maintaining Office reports Making purchase orders

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  Tsebo Solutions Group

  Sept 2013 - Apr 2020

  Front Desk Receptionist

  Management of the Reception Area Management of the reception and Switchboard team General AdminAnswer, transfer and take messages on incoming callsWelcoming ClientsAssisting with setting up for meetings and conferencesConducting InterviewsConducting Inductions for new Joiners Completing uniform and reception checklists

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  Bidvest Facilities Management

  Sept 2013 - now

  Liaising with employees and contractors to ensure effective delivery of service.Liaising with suppliers for equipment supplies and building equipment.Ensuring the repair of malfunctioning equipment.Coordinating office and its parking space.Understanding the importance of assets inspection.Assisting facility manager in structuring financial budget reports.Ensuring health and safety measures are followed through by employees, staff, or working contractors.Coordinating vendor maintenance issues and following up with their designated projects for status reports to the facility managers and supervisors.Organizing and creating the facilities maintenance team.Understanding how to prevent or manage fire outbreaks.Preparing monthly utility results and tracking expenses or spending.Informing team members and staff of policies and activities and providing information on facility operation and maintenance activity.Soliciting and negotiating with vendors for supplies.Creating a maintenance schedule that can fit into the designated maintenance budget of the organization.Having prior knowledge on how to resolve emergencies.Directing the coordination of housekeeping services and work orders and following up until completion.conducting tours throughout the property, building, or organization. Usually, this is performed by walking or climbing stairs.Acquiring general knowledge of financial terms and principles.Overseeing and coordinating facility rental sales and all on-site logistics.Understanding how to communicate with suppliers and vendors.Coordinating emergency response plans.Providing internal customer service support system for daily activities such as providing the employees with necessary equipment and supplies for their efficient service delivery. Ensuring the staff or contractors understand teamwork and team building. Show less Management of the Reception Area and Switchboard Team General AdminAnswer, transfer and take messages on incoming callsWelcoming ClientsAssisting with setting up for meetings and conferencesConducting InterviewsManaging building and equipment maintenance schedules.Responding to urgent maintenance calls.Reporting to the Facilities Manager on a regular basis.Documenting processes and keeping maintenance records.Drafting maintenance reportsMeeting room preparation- layout in line with client requestsDaily floor walks for both visitor area and office areaMonitoring and reporting on space usageAuditing pause areas, including printer stockVisual inspection to ensure maintenance standards Ensure cleaning standards are maintainedAV support in meeting rooms, excluding technical aspectsProviding general support for the designated areaFloor audit trackingHealth and Safety compliance. Show less

  • Floor Manager

    Oct 2022 - now

  • Reception team leader

    Apr 2020 - Mar 2023

  • Front Office Team Lead

    Sept 2013 - Mar 2023