Francine Craven

Experience

• 

  Mentor Graphics

  Jan 1991 - Jan 1998

  RTOS Developer

  Developed and promoted VRTXsa, a leading commercial, scalable, real-time operating system that supported multithreading, priority-based preemptive scheduling, mutual exclusion and memory management.

• 

  PowerTV

  Jan 1999 - Jan 2002

  OS Engineer

  Digital set-top box code developer, integrator, and document-writer focused on• PowerTV event-based OS• Broadcast file download• Client-server test tool simulating a broadcast file server• Hardware Abstraction Layer

• 

  Scientific Atlanta

  Jan 2002 - Jan 2006

  OS Development Engineer

  Contributed to the success of this leading US manufacturer of cable service equipment, acquired by Cisco.Implemented, refactored, or integrated software to exploit the capabilities of successive generations of set-top hardware and conform to industry standards in the areas of • Digital closed captioning• Digital video recording• Code image refresh• Home networking

• 

  Cisco Systems

  Jan 2006 - Jan 2011

  Software Engineer

  Developed software that runs in millions of set-top boxes and assisted service providers Time Warner, Cablevision, Cox, and Comcast.Activities included• Developing and deploying new features• Integrating open source (Linux, Net-SNMP)• Optimizing product performance• Investigating and resolving problems• Fostering best practices• Training newer team members

• 

  Zenverge

  Apr 2012 - Jun 2013

  System Software Engineer

  Zenverge designed system-on-a-chip video transcoders supporting parallel high-definition streams to a multiplicity of devices within a home network.Contributed to Zenverge's next-generation video transcoder chip in these areas:• Real-time OS• Security and crypto• System software and infrastructure• Code quality and documentation

• 

  West Interactive Services

  Jun 2014 - Jun 2015

  Senior Software Engineer

  As a contractor working remotely, I migrated code from Unix servers to Linux virtual machines at this West Corporation subsidiary that specializes in contact center solutions.

• 

  Comcast Silicon Valley Innovation Center (through TEKsystems)

  Jul 2015 - Oct 2016

  Software Engineer

  Through June 2016 I worked within the Xfinity Classic team to prepare a release of the User Agent and Guide software, investigating problems that affected reliability and performance, such as• memory leaks• messaging bottlenecks• application launch failureson set-top boxes from Cisco and Arris.After July 2016 I worked within the remote controllers team, • learning their distributed build system• compressing an embedded database and simplifying the procedure to generate the database• integrating a Python automated test framework with a Raspberry PI target• manually testing a remote controller prototype supporting voice input• acquiring domain knowledge Show less

• 

  San José Museum of Art

  Jan 2018 - now

  As one of a team of four docents, co-prepared and delivered a presentation on touring time-based media at the National Docent Symposium in Washington, D.C., in October 2019. Originating, gathering, editing art- and museum-related content for publication in a bimonthly newsletter. Maintained financial records and accounts for the Docent Council. Deposited and dispensed funds. Researched, recommended, and executed a change of bank to maximize revenue from funds. Attended twice weekly on-site classes for a period 4+ months. Practiced touring techniques in the museum galleries with other apprentice docents under the guidance of experienced docents and the Director of Education. Observed docent practice at other museums.

  • Docent

    May 2018 - now

  • Docent Council Newsletter Editor

    Jun 2023 - now

  • Docent Council Treasurer

    Jul 2019 - Jun 2023

  • Apprentice Docent

    Jan 2018 - May 2018
• 

  U.S. Census Bureau

  Aug 2020 - Aug 2020

  Enumerator

  Visit households that haven't responded to the census and speak with residents to collect census data with the aid of a smartphone.