⭐️ Siobhan Nicholson

Experience

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  Self Employed

  May 1990 - Oct 1993

  Professional Tennis Player

  A professional tennis career is a cocktail of international travel, hard work, pressure situations, flexibility, versatility and self confidence. Organising world travel plans, planning tournament and practice schedules, managing finances, individual motivation, discipline and teamwork are all experiences which have enhanced my personal make-up.I had a relatively successful career including three $10,000 singles and four $10,000 doubles tournament victories, runner-up in $25,000 singles and doubles tournaments along with several semi-final appearances in $10,000 and $25,000 tournaments. I qualified for the 1992 Olympic Games in doubles and played in the qualifying tournament for Wimbledon in both singles and doubles. My highest rankings were 259 in singles and 309 in doubles.I also represented Ireland at International level from 1982 to 1993 in Seniors and Juniors, including Olympic Games, Federation Cup and Junior Wimbledon. Show less

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  IBM

  Oct 1994 - Oct 2016

  I was responsible for providing technical leadership and enablement to forty+ Client Executives across four Industries: Retail, Consumer Products / Travel & Transport, Industrial and Communications, within IBM’s Enterprise Business Unit for England & Wales. My role consisted of three main areas:• Client Engagement – building client relationships, focusing on key deals to drive growth and supporting customer critical situations • Technical Leadership & Strategy – setting the technical strategy across my Business Unit and ensuring we had the right technical sales aids to operate successfully • Sales Leader support – supporting my Client Executives, directing technical resources, focusing on priorities and supporting accordingly Show less I gained experience across all areas of the project lifecycle from requirements analysis, design & specification, implementation, test, and maintenance. I provided technical leadership to my client on everything from IT strategy to application / infrastructure architectures including security and performance aspects where required, managed technical risk, advised the IBM project executive and delivery project executive on technical risks / issues, identified mitigating options and made recommendations on which actions to take. I also provided work and resource estimates, project costs and forecasting especially at bid / initial stages of the project lifecycle. This involved working closely with the customer's technical design authority, programme sponsors, programme and project managers as well as providing technical leadership on authorised project requests, change requests and technical review of proposals.Projects include: - Implementation of a new congestion charging system.- Implementation of an eBusiness website to allow advertisers to create their adverts on-line.- Implementation, roll-out and live running of statistical applications used during a live major UK event. - Implementation of a new e-commerce website.- Creating the solution outline for a surveillance project critical to veterinary services in the UK.- Implementation of an Interest & Charging system for wholesale customers.- Design and implementation of a new eCRM system for the player desk users during a live major UK event. Show less I worked with the project manager to recruit the development team with the required skills necessary to build and implement the final solution. I managed the development phase of projects from requirements specification, through design specification, build, various levels of testing (including development, system and acceptance testing) and final delivery to production including hand over to the live maintenance team. This involved working closely with the architect, test and management teams in order to prioritise development tasks outstanding to ensure a quality delivery. Projects include: - Design and Implementation of a secure insurance portal that provided insurance products and services to insurance brokers.- Development and support of the initial phases of an on-line bank. - Development of personal motor and household insurance lines. - Development of a one-bill system for a telecommunications company's business customers. Show less

  • England & Wales Enterprise Business Unit Technical Leader

    Feb 2016 - Oct 2016

  • Client Technical Leader - Consumer Products

    Nov 2010 - Jan 2016

  • Application Architect

    Dec 2003 - Oct 2010

  • Development & Support Team Lead

    Mar 1997 - Nov 2003

  • Developer

    Oct 1994 - Feb 1997
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  JPMorgan Chase & Co.

  Nov 2016 - Apr 2019

  VP Technology

  I was responsible for building the culture, process / framework and environment to drive the Bournemouth location into becoming an innovative location in everything we did. The Bournemouth location is made up of 4.5k staff about half of which work in Technology and the majority of the rest in Business Operations. My role was to ensure, sitewide, we used technology as the enabler to solving critical business problems that align with both Bournemouth and firmwide strategic priorities. This required identifying opportunities, nurturing and developing ideas further, harvesting junior talent enthusiasm, negotiating and selling ideas to senior stakeholders. Show less

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  IBM

  Apr 2019 - now

  Account Technical Leader

  My main responsibilities are to develop and maintain a technical relationship with the executive and senior IT management of my clients. I am responsible for building an understanding of my client’s environment and technical challenges, leveraging IBM’s technical resources for the benefit of the client and creating and identifying key opportunities and propositions. I also ensure consistent solution proposals are used across my Industry wherever possible.