Roxana Ionescu

Experience

• 

  BRD

  Jul 2003 - Jan 2007

  During this period, I was IT Responsible for the Call Center of the bank:• formulating demands for the development of the existing IT applications (SAP CRM, Call Center, IVR);• developing the existing IT applications and creating new ones;• supervising the activity from the technical point of view;• maintaining the relationship with the IT service suppliers;• making reports and analyses from the existing databases: IVR, SAP BIW, PostgreSQL, FoxPro;• administrating the Call Center Management and the ACD agents Show less

  • Product Analyst in Strategy and Marketing Dep.

    Jan 2006 - Jan 2007

  • IT Responsible in Centre of Telemarketing

    Jan 2004 - Jan 2006

  • Telecounselor

    Jul 2003 - Mar 2004
• 

  Procter & Gamble

  Jan 2007 - Jan 2012

  • Local Initiative Adoption Manager for Optima Balkans & Turkey

    Jan 2011 - Jan 2012

  • CEEMEA Optima Subject Matter Expert

    Jan 2009 - Jan 2011

  • Balkans Optima Delivery Manager

    Jan 2009 - Jan 2009

  • Customer Team Systems Manager

    Jan 2008 - Jan 2009

  • Balkans Sales Fundamentals Project Manager

    Jan 2007 - Jan 2009
• 

  Procter & Gamble

  Jul 2013 - now

  I am responsible for the strategy, roadmap of our promotion planning product, which is built on Anaplan platform. As DevOps Team Leader, I am responsible for all IT Development and Operations related to Master Data / Pricing and Costing. In this role, I am leading a team of 5 Operations Managers and 3 Application Managers.As Solution Manager (Product Manager), I am responsible for the strategy of one Pricing Solution, delivered through SAP NetWeaver / SAP ECC / PEGA platforms. As Solution Manager, I was responsible to design&ensure all processes related to flow of master data into the TFM (trade fund management) system work properly and that the trade funds are calculated correctly. I was responsible to lead P&G projects with our external distributors in the IT area

  • Director of Product Anaplan

    Oct 2024 - now

  • Anaplan Product Manager

    Jul 2022 - Sept 2024

  • DevOps Team Leader and Solution Manager

    Aug 2019 - Jun 2022

  • Trade Funds Management - Solution Manager

    Jul 2015 - Jul 2019

  • Distributor GBS Leader

    Jul 2013 - Jun 2015