Darren Gillmore

Experience

• 

  Payless ShoeSource

  Dec 2011 - Aug 2012

  Assistant Manager

  Promoted from sales associate to assistant manager two months into being hired. Help customers and provide excellent customer service. Manage employees when necessary.

• 

  Candyopolis

  Jun 2013 - May 2014

  Store Manager

  Promoted from candy sampler to store manager in nine months. Hiring/firing employees. Run store and manage employees. Make schedules, order sheets, and take conference calls.

• 

  Vishay Intertechnology, Inc.

  May 2014 - Aug 2014

  Process Engineer Intern

  Design and draw parts/fixtures on SolidWorks. Study certain product manufacturing methods for scrap analysis using Six Sigma tools. Find solutions for miscellaneous manufacturing problems.

• 

  Best Buy

  Oct 2014 - May 2015

  Sales Consultant

  Computer sales associate. Work with customers to find a computer that fits their needs. Explains inner workings of computers. Promoted from seasonal/occasional to part time sales associate after holidays.

• 

  Circle Graphics

  Jul 2015 - now

  Manage and develop all API integrations using SOAP, REST, and custom integration methods. Manage a small business analyst team. Develop and manage Salesforce projects to better enhance the sales team's usage and experience. Build and complete project plans using Agile Methodology. Work and communicate closely with all members of production, IT, and the sales team to institute better processes and work flows. Develop and create sales reports that are ready to present to internal and external customers. Collect data from multiple sources to provide visibility into customer profiles and trends, product line performance, gross margins, sales vs. forecast, and other key metrics. Manage the sales forecasting process. Develop and support CRM solution (Salesforce). Provide ROI analysis for supported promotional campaigns. Proactively communicate and collaborate with external customers to analyze information needs and functional requirements. Provide client support for API integration, including updated integration documentation guidelines and testing. Troubleshoot customer issues and roll-out new functionality to existing customer base.

  • Business Analytics & Integration Manager

    Jul 2018 - now

  • CDP Business Analyst

    Nov 2016 - now

  • Integration Manager

    Jul 2015 - Nov 2016