Thai Nguyen

Experience

• 

  Tan Cang ICT

  May 2010 - Jul 2010

  Technical Support

  During the internship, my main task is supported IT department dealing with technical problems, hardware issues and especially in logistic system handheld. I helped the team reduced the amount of work, also, shared and applied the knowledge and experience with other seniors. I learned how to work in a team, take responsibility for my tasks, and problem analysis. Most importantly, I had a chance to apply my MCSA knowledge in reality situation, for example, run and maintain ISA firewall, setup router and switch in a large corporation.At that time, I met Mr Nam, who mentored me during 3 months of internship, he is a talented and friendly guy. I learned a lot from him. This helps me to finished the internship with a 8/10 score and strengthen my system management skill. Show less

• 

  Pizza Nova

  Jun 2013 - Sept 2013

  Cashier and Pizza maker

  Delivered customer services, for example: taking order, processing order, managing and sorting the inventory. This helped me to enhanced my communication skill by dealing with work-in customer and colleagues.Build up my discipline strength because I was always on time and never late for work.

• 

  Saigon Newport Corporation

  May 2015 - Sept 2015

  Marketing Assistant

  Taking opportunities to worked as a most vibrant and energy corporation as a marketing assistant.Practised and applied specialty skills from school to real work place.Enhanced and developed multi-cultural communications.Received great support and feedback from employer.

• 

  I Luv Pho

  Jan 2017 - May 2018

  Server

  Being worked with great team and owner help me to leverage the performance and boost the customer's satisfaction from satisfied to happy.

• 

  Lucky's restaurant

  May 2018 - Aug 2019

  Server

  Developed my customer service skill to next level. Demonstrated excellent time management skill to balance between highly loaded courses from MBA program and work.

• 

  Jessica's nail & beauty supply

  Sept 2019 - Jun 2020

  Warehouse Associate

  Being open-minded and started new position with completely new industry. Demonstrated great flexibility and fast learning skills to adapt to new environment and new position.Help boost the warehouse performance to faster and more efficient level.Minimizing errors of daily routine tasks.Enhance customer's satisfaction by efficient and effective order processing.

• 

  OVOU

  Aug 2021 - Jan 2022

  Fulfillment Specialist

  Demonstrated leadership skill while working in a multi-cultural teamMultitasking and communicating with difference team members while ensuring daily operation tasks will be done on timeTroubleshooting issues such as: equipment broke down, lost of electricity, rush orders, expedited shippingUsing Slack, Trello to communicate with team members and delegate tasksHeld team meeting to build trust and transparency in team chemistry

• 

  FedEx Express Canada

  Feb 2022 - now

  Operations Team Member

  Work within a team to ensure all the shipments are handled with care and delivered on time.Performing interpersonal skill to strengthen team chemistry within 3 month at workAble to achieve Recognize of Safety practice and Recognize of Team building at workPromote to senior role within 3 months of workingDemonstrates coaching, training, and team building for new hire