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Rakshitha Prakash

Rakshitha Prakash

Customer Service Representative

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location of Rakshitha PrakashBengaluru, Karnataka, India

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  • Timeline

  • About me

    Head of Arts at SWARI Foundation

  • Education

    • VET BVL polytechnic

      2009 - 2012
      Diploma Computer Science and Engineering

      Activities and Societies: Writing, Singing, Paper Presentation, Project Presentation

    • St Mark's Public School

      2003 - 2005
      9th - 10th Junior High/Intermediate/Middle School Education and Teaching

    • Clarence Public School

      1994 - 2003

      Activities and Societies: Singing, Writing 2nd standard to 8th standard

  • Experience

    • AEGIS

      Aug 2012 - Feb 2013
      Customer Service Representative

      Worked for a low-cost US airline called Spirit Airlines, and helped the passengers book, reschedule and cancel their tickets, over phone.

    • Wired With Love

      Feb 2013 - Dec 2014
      DIY Artist

      Created accessories using techniques like paper quilling, wire crochet and sold them in the markets.

    • Amazon

      Dec 2014 - Dec 2018
      Seller support Associate

      - Coordinated with the sellers and the carrier partners, and resolved Shipment Transit issues.- Created minimalistic emails, that the associates as well as the sellers loved, and provided consistently amazing seller support.

    • SWARI (Silk and Wood Arts Research Institute)

      Dec 2018 - Jan 2020
      Researcher

      Researched into the lives and the living conditions of the Silk workers in Ramanagara and the Wooden Artisans of Channapatna.

    • SWARI Foundation

      Jan 2020 - now

      - Getting the Channapatna Art and the artisans into the Indian Ecommerce space.- Launched and completed multiple fundraising and food donation campaigns during the height of the pandemic.- Co-created India's first card game based on India's freedom fighters.

      • Head of Arts

        Jan 2021 - now

      • Head of Arts

        Jan 2020 - Feb 2023

    • Rakshitha Prakash

      Oct 2020 - Feb 2023
      Wix Developer

  • Licenses & Certifications

    • Certified Handwriting Analyst and Grapho-Analytical Therapist

      Handwriting Institute India
      Mar 2009

    • Junior Level Carnatic Classical Music

      Jul 2005

    • Reiki Level I, II, III

      Jun 2002