Jesinth Nalini G R

Experience

• 

  CoreMind Techno Services

  Mar 2010 - May 2011

  Analyst

  Responsible for programming low to medium complex jobs with good quality.

• 

  Dexterity Business Analysts

  Jun 2011 - Oct 2012

  Survey Programmer

  Responsible for programming medium to complex jobs and delivering error free high quality projects. • Scripting according to the client requirement, analyzing the questionnaire• Programming medium to complex surveys with accuracy, quality and efficiency, creating online reports/Reportal in Confirmit tool

• 

  Annik Technology Services

  Nov 2012 - Feb 2017

  Senior Research Associate

  Responsible for managing projects and client communication and delivering projects with high quality on time to maintain client satisfaction scores. Playing an integral role in building and maintaining highly responsive online panels across the globe. ConfirmIT, Qualtrics,QlikView, Tableau and Saw tooth Projects: • Client Management • Project Management • Reportal designing • Dashboard Designing using QlikView and Tableau

• 

  ANZ Banking Operations

  Jun 2017 - May 2021

  Journey Expert (Research & Surveys)

  Optimises existing end to end customer journeys and improves the customer experience by devising new, innovative solutions, services, products or propositions

• 

  Cognizant

  May 2021 - Jan 2023

  Manager - Projects
• 

  Barclays

  Aug 2022 - now

  Assistant Vice President