Jason Smith

Experience

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  IPhrase Technologies

  Jan 2000 - Jan 2002

  Content Manager

  Duties Include: Copy editing, usability testing and indexing for technical documentation library; quality testing of pre-released software.

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  Exel North American Logistics

  Jan 2002 - Jan 2005

  Assistant Operations Manager

  Duties Include: Responsible for four people; daily customer relations and support; key account contact; agent auditing and management; pickup and delivery scheduling and dispatching; shipment routing and booking; calculating and entering air, ground and agent charges; shipment quoting; distribution support and handling.

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  Omni Logistics

  Jul 2006 - Oct 2008

  Operations Manager

  Duties Include: Responsible for twelve people; facility management; daily customer relations and support; key account contact; carrier management; agent auditing and management; pickup and delivery scheduling and dispatching; shipment routing and booking; calculating and entering air, ground and agent charges; shipment quoting; distribution support and handling; account billing.

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  Son to Son Media Group

  Jan 2007 - Jan 2009

  Associate
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  Spring Air New England

  May 2009 - Mar 2010

  Traffic Supervisor

  Duties Include: Responsible for six people; carrier rate negotiation; key contact for Spring Air national accounts; driver and vehicle management and maintenance; daily customer relations and support; shipment routing; transportation profit & loss; account billing; staff hiring.

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  Spring Air International

  Mar 2010 - Apr 2013

  National Account Service/Transportation Manager

  Corporate carrier rate negotiation for 13 domestic plants; building a nationwide home delivery network; key contact for Spring Air International national accounts; EDI management and support.

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  LSG Sky Chefs

  Jun 2013 - May 2015

  Account Manager

  Duties Include: Direct liaison to multiple domestic and international airlines; delay contraction and F.A.C. removal to keep charge backs at a minimum; growing current business and procuring new business; updating specifications and overseeing the implementation of such to a staff of 200+.

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  Smart Lunches

  May 2015 - Jan 2017

  Director of Operations

  Duties Included: Setting up distribution network in 10 locations servicing 15 states; responsible for overseeing a staff of 60 in two time zones; P&L management for department; implementing software and procedures to reduce the manual work load of route optimization and driver oversight; driver hiring, vetting and training

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  ABM Aviation Services

  Feb 2017 - Jun 2017

  Operations Manager
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  SmartBooks Corp.

  Apr 2018 - Dec 2018

  Operations Manager
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  JSS Consulting

  Dec 2018 - Dec 2022

  Operations and Logistics Consultant

  Responsible for negotiating and sourcing logistics and packaging products for companies nationwide.

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  Americold Logistics, LLC.

  Aug 2019 - Dec 2022

  Operations Manager
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  Nippon Express USA

  Dec 2022 - now

  Export Manager