Anna Semiachko

Experience

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  AVRIO Group Consulting

  Mar 2012 - Oct 2013

  Junior Consultant

  - Managed executive search & management selection projects working in a team with my senior consultant.- Serviced Ford Motor Company, Toyota, Nokian Tyres, Metso Minerals, Ariston, and other renowned manufacturing brands.

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  AIESEC Sri Lanka

  Oct 2013 - Oct 2014

  Hostel Manager at Hostels Lanka (PTV) LTD

  - Successfully managed Kandy City Hostel (start-up project)- Achieved #1 rating on TripAdvisor within the first 4 months by setting up operational processes and ensuring excellent customer service

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  Vietnam Backpacker Hostels

  Dec 2014 - Jun 2016

  Front Desk Host and Tour Guide

  - Improved existing tours by adding new activities- Trained new team members and ensured customer service standard compliance- Increased 5-star customer reviews on TripAdvisor by 15% as a result of personal and team efforts

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  Academy English Centre and Private Classes

  Nov 2017 - Sept 2018

  TESOL Certified English Teacher

  - Achieved positive learning results by engaging students and helping them build strong motivation in language learning

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  Enzo Creation | Photographer & Videographer

  Jul 2018 - Dec 2019

  Project Manager / Marketing Manager

  - Initiation, planning, monitoring, support and administration of commercial photography, video and copywriting projects from request to final payment.- Our team completed projects for Accor, InterContinental and Marriott Hotels, Faldo Series Asia Grand Final 2019, Vivablast and others.- I also created content for and updated social media accounts, prepared newsletters and website blog posts, launched Google Ads campaigns (all of the above was done in English for English-speaking audiences). Show less

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  UCHi.RU

  Apr 2020 - Jul 2021

  Sales Specialist / Demo Class Teacher

  - B2C sales of online language course packages.- Maintained an average conversion rate of 17.8% for over 5 months (with the target conversion rate being 15%) by suggesting customized offers based on the actual needs of a client.- Have been in the sales top-list twice with conversion results up to 43%.

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  Accenture

  Nov 2021 - now

  • Strategic Partner Manager (Customer Success / Digital Inside Sales)

    Jun 2023 - now

  • Social Media and Community Support Senior Agent

    Jan 2023 - now

  • Social Media Customer Support & Social Listening Agent

    Nov 2021 - now
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  Apple

  Jan 2025 - now

  Client Strategist | EMEA | Emerging Team @ Apple