Michael Urban

Experience

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  Kroger

  Mar 1991 - Sept 2008

  General Merchandise Department Manager

  Managed and directed a team of associates and oversaw the daily productivity of the General Merchandise department.• Held various roles of increasing responsibility including clerk, cashier, customer service, store payroll, and ultimately as general merchandise department manager. These roles were achieved through high objective-based performance grounded in providing exceptional customer service.• Responsible for overseeing daily operations of the department including scheduling and inventory control. Was able to grow sales by effective sales promotions and building seasonal displays.• Responsible for 5 employees under my supervision. Conducting yearly performance reviews along with coaching and mentoring.• Demonstrated accuracy, attention to detail, and ability to work well in a team environment.• Conducted new employee orientation and training within the general merchandise department. Show less

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  USA Drug

  Sept 2008 - Dec 2012

  Space Management Analyst

  Experienced in database management and space management (Plan-O-Grams)• Responsible for daily maintenance of the systems management server ordering system for existing and new stores in seven states, ensuring effective and accurate product order processes.• Created multiple access database applications for the maintenance of plan-o-gram order system. These applications maintain the store database of products, sales, and inventory levels.• Converted a dBase database to Microsoft Access database in order to simplify the merchandising processes including set-up, allocation, inventory control, and ordering• Analyzed preconceived store schematics to determine placement of categories and products and communicated with respective personnel.• Established the space allocation for retail products throughout the stores, by determining the optimal traffic flow from front to back.• Provide support to over 150 stores in 7 states with planogram-specific inquiries using ProSpace software Show less

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  Walgreens

  Jan 2013 - May 2013

  Space Automation Programmer

  Experienced in automation of ProSpace space management software to enhance the plan-o-gram experience. • Developed automation scripts for the acquired USA Drug business to enhance the space planning experience, making the plan-o-gram process streamlined, more efficient, and cost effective.

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  L&R Distributors - SAJ Division

  Jun 2013 - Apr 2014

  Space Management Analyst/Coordinator

  • Established a space management department in the health and beauty care category to complete integration of acquired SAJ Distributors, a $50 million distribution company. • Create retail schematics for national based distribution company clients consisting of small to medium sized retail stores using ProSpace software. • Manage projects sized from a single planogram to entire store layouts with focus on maximizing product assortment for increased sales and optimum inventory levels.• Provide support to independent retailers with planogram-specific inquiries. Collaborate with national sales manager to provide in depth solutions based on retailer specification. Show less

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  Southern Glazer's Wine & Spirits

  Jun 2014 - now

  • Utilize fact-based measures to develop solutions focused on category management basics: Market Shares, Opportunity Gaps, Volumetric Trends, Trade Promotion Factors, Pricing and Distribution. • Prepare and present Supplier and Retailer Business Reviews. • Help support the development and maintenance of syndicated data reports and tools along with providing monthly category/brand updates. • Evaluate sales, distribution and support of new products. • Prepare assortment optimization analysis, merchandising effectiveness and efficiency measures. • Analyze and propose shelf position changes to maximize schematic key metrics. Show less • Utilize fact-based measures to develop solutions focused on category management basics: Market Shares, Opportunity Gaps, Volumetric Trends, Trade Promotion Factors, Pricing and Distribution. • Prepare and present Supplier and Retailer Business Reviews. • Help support the development and maintenance of syndicated data reports and tools along with providing monthly category/brand updates. • Evaluate sales, distribution and support of new products. • Prepare assortment optimization analysis, merchandising effectiveness and efficiency measures. • Analyze and propose shelf position changes to maximize schematic key metrics. Show less

  • Arkansas Chain Account Manager at Southern Glazer's Wine & Spirits

    Mar 2023 - now

  • Customer Development Manager - Central Region

    Jan 2018 - Mar 2023

  • Regional Chain Account Manager

    Jun 2014 - Dec 2017