Richa Pandit

Experience

• 

  VivaKi

  Dec 2010 - Mar 2011

  French Analyst
• 

  XL Catlin

  Mar 2011 - now

  In my role as a Senior Process Specialist, I have worked as a Subject Matter Expert of French and Dutch process which included the responsibilities of mentoring and coaching of new joiners to help them acquire strong process knowledge,achieving 100% process SLA's by conducting regular Quality checks and frequent interaction with clients and Onshore in the smooth functioning of the process. I also got several opportunities to conduct various process related transitions and was responsible to close such transitions with 100% accuracy and success.In my role as a Senior Process Specialist with XL Catlin, I had an opportunity to travel to Paris office for a period of 40 days to transition an opportunity single handed which was closed with efficient and successful results.I was awarded Kaizen for contributing towards various process improvement ideas to make processes more leaner,smooth and efficient by identifying problem areas and working through the possible solutions in team and otherwise. I also took part in various In-house projects including Talent Cultivation program. Show less

  • Assistant Manager

    Mar 2011 - now

  • Sr. Process Specialist

    Apr 2013 - Jun 2015

  • Process Specialist

    Mar 2011 - Mar 2013