Gleb Skvortsov

Experience

• 

  Thomson Reuters

  Dec 2006 - Jan 2010

  - Provide skilled technical delivery and support capability for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment- Provide technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems & networks- Responsible for highly loaded/available market data systems installation, configuration, maintenance and upgrades- Produce, deliver, and maintain appropriate documentation for systems in accordance document control standards and procedures Show less

  • Field Installation Engineer

    Jan 2008 - Jan 2010

  • Intern

    Dec 2006 - Jan 2008
• 

  Thomson Reuters

  Feb 2011 - Jun 2019

  - Initiating and managing multiple large projects in parallel, based in multiple locations and with multiple dependencies- Responsible for producing all typical project documentation - detailed project plans, work plans, schedules, project estimates, resource plans and status reports- Managing large departmental projects which typical scope is grater than 6 months and includes several global business units- Defining projects scope and objectives- Assist in developing business cases for large projects with significant impact to company goals- Communication with functional units to coordinate staffing to align with funding- Managing programs within standard project management methodologies to time, quality and budget- Delivering the value to the customers by project managing and taking a senior role in the provision of specialized consulting activities and projects for pre-sales and implementation of replicable and scalable packaged solutions to customer business workflow challenges in order to gain new business and increase customer satisfaction- Involved in the preparation of complex technical proposals, taking a leading role in customer requirements gathering and analysis, design of solutions architectures, high level project plan and estimation of professional services effort required for implementation- Integration management of several distinct components - products, technology and content - as well as the coordination of other consultants from same or different practices- Accountable for the successful execution of technology projects including support and maintenance releases, minor functional releases and major products- Work with third parties to ensure delivery of outsourced work, resolves application issues, and understand product direction in order to support and implement where appropriate- Allocate and schedule resources in line with overall team, resolves conflicts, and prioritizes projects to meet the needs of the business Show less - Initiating and managing multiple large projects in parallel, based in multiple locations and with multiple dependencies- Responsible for producing all typical project documentation - detailed project plans, work plans, schedules, project estimates, resource plans and status reports- Subject matter expert in customer business workflows and related solutions packages and products, providing domain expertise to the customers relative to solution propositions- Align new concepts, technologies, and products for solutions that will improve supportability and availability of production services- Provide internal training when necessary to support sales, product support, etc., to drive employee understanding of products / services- Conduct technical / product training courses for customers in the use of company products, to support/drive retention and new sales, product preference and increased usage. Instruct participants in classroom-based and virtual sessions, including web-based and seminars- Support creation of training packages, help documents, quick reference guides, tutorials, or other educational content, as required Show less - Technical orders management- Provide in-depth subject matter expertise and technical leadership for the current and future delivery, support and maintenance of production services in the technical operations environment- Responsible for the implementation of the entire technical order to billing process and for providing ongoing order management support for customers- Manage and resolve external & internal queries relating to quote/order status, billing, client account information/permissioning, and compliance issues- Provide detailed implementation plans across multiple, complex, work streams according to agreed standards and ensure project processes and timelines are understood and followed- Work and cooperate with internal and external groups when required in order to fully support environments and maintain service / customer orders- Produce, deliver, and maintain appropriate documentation for systems in accordance to document control standards and procedures- Provide input to records, quality systems and management reports as required- Identify and solve the complex problems to deliver appropriate resolution Show less

  • Senior Consultant - Client Project Management

    Apr 2017 - Jun 2019

  • Project Manager

    Nov 2013 - Apr 2017

  • Customer Implementation Specialist

    Feb 2011 - Nov 2013
• 

  Yandex

  Jun 2019 - now

  Technical Manager