MEGAN BIRSTER - SAPH

Experience

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  KB Toys

  Jan 2005 - Feb 2009

  District Sales Manager, Financial Corporate Sales and Fundraising

  Accomplished regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning and reviewing compensation actions; enforcing policies and procedures.Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.Implements trade promotions by publishing, tracking, and evaluating trade spending.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.Accomplishes sales and organization mission by completing related results as needed. Show less

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  CENTURY 21 Alliance

  Sept 2009 - Apr 2012

  Licensed Realtor

  Licensed in State of Pa to contract real estate deals. Market Myself as a Sales Professional.

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  Darden

  Oct 2011 - Jul 2014

  Market Manager

  -Completed special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules all while monitoring results.-Accomplished staff results by communicating job expectations; planning, monitoring, coaching and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures-Maintained administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment and developing personal growth opportunities. Show less

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  Citizens Bank

  Oct 2014 - Apr 2016

  Market Manager

  - Increase traffic via social media, bloggers, websites, etc-Host Community events to expand exposure of financial products- Interviewed and Hired all new Regional employees -Manage colleagues and partners to maintain 15% sales increase year over year -Develop plan to increase mortgage loans 23% in 2015, investments by 32% and relationship accounts by 19% for the Region. -Ensure Operational Soundness of Branch-Coached Branch Managers to effectively run their branches with year over year increase- Increase Guest Satisfaction Scores from 54% to 91% over four months-Work with Branch Managers to increase visibility and sales - Won Top Customer Service in Region for 2015 based on Increased Numbers-Coached two bankers who were promoted to Assistant Manager, one to Branch Manager -Create a “Community Banking initiative” for Region to increase exposure of Citizens Bank, became involved with Chamber of Commerce, school districts, universities and multiple organizations throughout the community Show less

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  The NCHERM Group, LLC

  Aug 2016 - Sept 2022

  Executive Director - Training Operations

  Direct Responsibilities:• Create an Annual Training Calendar.o Create a streamlined market plan for Trainings. • Venue selection for all public hosted events including negotiation and management of food and beverage, room details, Banquet Event Orders., RFP’s. • Annual update of pricing, RFP documents, contract changes, etc. • Coordinate with Associations, Content Production and Digital Marketing to:• Oversee events the day-of, manage registration, and provide on-site staffing.• Manage budgets.• Strategize to locate new event opportunities both in-person and virtually to increase revenue opportunity.• Build professional, ongoing relationships with new and existing clients. • Create a referral network for future event opportunities and enhance visibility of the firm within the market.• Work with IT on webinars to assure effective use of technology and production.• Partner with business development on leads for training events.• Organize planning meetings/check-ins with stakeholders throughout the planning process, and a recap/next steps after the event.• Create policies and procedures for Trainings Department.Oversight Responsibilities:• Follow a systematic approach to the contract process. • Accurately update calendars, trackers, and internal systems on a routine basis to ensure 100% accuracy for all trainings. • Respond promptly to all client calls/emails regarding trainings. • Combine survey feedback from trainings.• Work with consultants on materials needed for new or upcoming trainings.• Confirm and communicate logistics for all events. • Organize materials, presentations and private material sites• Keep accurate records of attendance, expenses and evaluations of trainings for Return on Investment estimates and budgetary purposes. Show less

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  The NCHERM Group, ATIXA and NaBITA

  Aug 2016 - Aug 2016

  Director of Regional Hosted Events

  Develop and execute ambitious event growth and marketing strategyDevelop and execute ambitious event attendee recruiting strategyManage the strategic planning of all 85+ events, across three associations for events in both the US and CanadaMaintain regular communications with host contacts, event attendees and other clients via phone and emailDevelop new member services and initiatives, specific to Higher Education and PreK-12Maintain, build and organize a comprehensive database of contactsCreate marketing materials for services and products provided by TNGPromote upcoming events via email and telephoneManage and coach Regional Events CoordinatorEnsure effective communication across all departments, in particular with the operations teamInterface with clients, contractors, and service providersAssist in the development of organizational efforts to create efficiency, consistency and standardization in branding, policies, processes, and proceduresLiaise and build relationships both outside of and within the organization. Externally, this includes potential clients, partners and vendors. Internally this includes central office staff, the administrative team and affiliated consultants. Show less

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  TNG

  Sept 2022 - now

  Strategic Planning to ensure positive growth for the company. Market expansion to include clients, new service lines, partnerships, and alliances. Client acquisition and retention through the team and myself to ensure positive growth of new accounts and opportunities. Identify trends in the market and complete competitor analysis. Go-to-market plans developed specifically for the Business Development Team to ensure the accurate and efficient launch of new initiatives. Review contract language, proposals, quotes, and outreach templates. Negotiation deals with various departments to ensure the close rate was above average. Oversee quota for the department at $ 13 million+. Interview, Onboard, and train new employees and sales managers. TNG Consulting is the nation’s leader in educating and training others on critical safety and risk management issues. From proactive safety efforts to incident response to policies and procedures for long-term impact, we empower schools, colleges, and organizations to create long-term impact and safer, healthier communities. Ours is a team of the country’s most recognized experts in the multidisciplinary areas of Title IX, standard of care, disability, discrimination, behavioral intervention, and other challenges.We offer a comprehensive think-tank approach that you can’t find anywhere else. And we know how to work within and around the silos that typically characterize educational organizations.We’ve authored model Title IX-related policies currently in use by over 1,000 institutions and have served more than 7,000 K-12, college, university, and workplace clients through administrative and staff training programs related to Title IX compliance, response and case management, managing conduct risk in athletics programs, and enhancing student-and-workplace safety and success through behavioral intervention and threat assessment programs. Show less

  • Vice President for Strategic Development

    Sept 2022 - now

  • Vice President of Partnerships

    Sept 2022 - Feb 2023