Jessica McGraghan

Jessica McGraghan

Front of House Staff

Followers of Jessica McGraghan208 followers
location of Jessica McGraghanLeeds, England, United Kingdom

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  • Timeline

  • About me

    Executive Officer at UK Civil Service

  • Education

    • Durham Gilesgate Sixth Form Centre

      2009 - 2011
      English Literature, Law, Theatre and Performance

      A-LevelsEnglish Literature: A*Law: ATheatre and Performance: B

    • Parkside Sports College, Willington

      2005 - 2009
      GCSEs

      Science (Additional): A*Drama: A*Religious Education: A*English: AEnglish Literature: AScience (Core): AGeography: AMaths: BHealth and Social Care Diploma: Distinction*

    • University of Leeds

      2012 - 2015
      Bachelor’s Degree English Language and Literature 2:1
  • Experience

    • Peggotty's Tea Room and Bakery

      Jul 2009 - Jul 2012
      Front of House Staff
    • Leeds University Union

      Apr 2012 - Jan 2022

      Currently shaping a brand new role to better support the operational hospitality managers at Leeds University Union and encourage better standards in our hospitality services to benefit our staff, students and members. The Catering Supervisor Intern position is part of Leeds University Union's Internship Programme. I was the first person to be enrolled on this scheme in its first year and the role has gone on to further the employability of four other University graduates.

      • Cafés Manager

        Aug 2020 - Jan 2022
      • Hospitality Support Manager

        Jan 2020 - Aug 2020
      • Catering Operations Manager

        Sept 2019 - Jan 2020
      • Terrace Assistant Manager

        Mar 2018 - Sept 2019
      • Venues Assistant Manager

        Aug 2016 - Mar 2018
      • Catering Intern

        Aug 2015 - Aug 2016
      • Café Supervisor

        Dec 2014 - Aug 2015
      • Café Assistant

        Apr 2012 - Dec 2014
    • UK Civil Service

      Jan 2022 - now
      • Higher Executive Officer

        Jun 2023 - now
      • Executive Officer

        Jan 2022 - Jun 2023
  • Licenses & Certifications

    • BIIAB Level 2 Award for Personal Licence Holders

      Jun 2017
  • Honors & Awards

    • Awarded to Jessica McGraghan
      Shining Star Award: Enterprising Leeds University Union Jun 2020 I was incredibly surprised and humbled to win one of LUU’s Shining Star awards in June for my work in my new role. “Jess took on a new role in the new year and has been a great colleague to work with. She has been keen to learn, take on feedback and provide suggestions for improvements to our recruitment practices. [... This has] freed up time for us as a department and enabled us to make improvements to Staff Savvy and recruitment that will benefit everyone else in LUU as well.”“We… Show more I was incredibly surprised and humbled to win one of LUU’s Shining Star awards in June for my work in my new role. “Jess took on a new role in the new year and has been a great colleague to work with. She has been keen to learn, take on feedback and provide suggestions for improvements to our recruitment practices. [... This has] freed up time for us as a department and enabled us to make improvements to Staff Savvy and recruitment that will benefit everyone else in LUU as well.”“We have all benefited due to the hard work, dedication and attention to detail that Jess has shown. Jess has completely owned her new role and her support has been vital to the continuing success of our outlets.” Show less
    • Awarded to Jessica McGraghan
      Shining Star Award: Serving Leeds University Union Jun 2016 In the summer of 2016, towards the end of my one-year internship at Leeds University Union, I was awarded one of their Shining Star Awards. Leeds University Union awards these to five nominated members of their staff on a bi-annual basis. I was nominated by my line manager in the category of Serving for my dedication to delivering fantastic customer service and for encouraging and enabling my team to deliver the same standard of service.
  • Volunteer Experience

    • Volunteer

      Issued by parkrun on Oct 2015
      parkrunAssociated with Jessica McGraghan