Alexandre Campos

Experience

• 

  Direcional Engenharia

  May 2014 - Mar 2015

  Real Estate Sales

  Customer acquisition and prospecting for the Minha Casa Minha Vida projectDirect sales to the customerOnline sales teamAnswering phone calls from customers and work to resolve their queries in real time Customer support after sale

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  Matarangas Engenharia e Sistemas Ltda.

  Apr 2015 - Jun 2017

  Assistant Civil Engineer

  Management of a team of workers in residential worksmaterial controlDuty supervising Supply chain Day-to-day follow-up in site Substitute manager of the engineering team

• 

  GalwayBay Bv

  Oct 2017 - Aug 2019

  Sous Chef

  Supply chain Carried out produce costings, stock margin control and prepared invoices.Hired and trained all kitchen staff to maintain customer satisfaction and safety standards.

• 

  GHR Engenharia

  Feb 2021 - Jun 2022

  Engineering Assistant

  Staff team managementDuty Supervisor Project manager for small and large projects. Responsible for communication between departments Project analytic Responsible for the team specialized in passive fire protection, with the FireStop system Budgeting when some engineer is off for small renovation projectsAll the Supply chain

• 

  Enteractive

  Jun 2022 - Jan 2023

  Reactivation Sales Agent
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  WynnBET

  Jan 2023 - Aug 2023

  Customer Service Agent
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  PaperLess For Sage - The Choice of Sage Users to Manage and Process Invoices

  Aug 2023 - now

  Software Support Specialist

  • Database testing in Microsoft SQL environment• Isolate, replicate, and report defects and verify defect fixes.• Identify any potential quality issues per the defined process and escalate potential qualityissues immediately to management• Give support to the Accounting applications responsible, including logging in remotely, assisting with support tickets using a helpdesk system• Perform software upgrades for Business Partners and Clients• Ensure that any technical problems clients and business partners experience arefollowed up in a timely manner and fixed• Keep all information regarding support issues properly organized and stored in the helpdesk software• Assist in product testing• Identifying faults in the software Show less