Luis Chacin

Experience

• 

  Hewlett Packard Enterprise CRONSISTEMAS C.A Support Channel

  Mar 2008 - Jan 2014

  Systems analyst level I,II, III and HP platform specialist.

  Hardware and Software Support Systems Analyst level II.Management and arrests of critical failures.Coordination of remote assistance, telephone CEA, hp support, hpassistant manager.Management of HPUX software, HP storage, hp desktop, hp server, hpprinters, hp designjet.HP data protector and Outlook, Windows server, 03, 08, 12, outlook.

• 

  DBSSISTEMAS C.A

  May 2010 - now

  Director Solutions HPE/Dell.

  Support, development and implementation consultant.Incorporation of alliances with national and international suppliers.Organization and methods of projects in hardware support management.Software in Windows environment (8.1, 10, server 08, 12, 16, 19) and Linux.Hp Data Protector, Hp UX, SQL Server, CRM, Squilla, VMware.Hp and Dell Servers, Storage Server, MSA, SAN, NAS.Face-to-face, telephone and remote customer service.

• 

  DBSSISTEMAS

  May 2010 - Dec 2021

  Support, development and implementation consultant.Incorporation of alliances with national and international suppliers.Organization and methods of projects in hardware support management.Software in Windows environment (8.1, 10, server 08, 12, 16, 19) and Linux.Hp Data Protector, Hp UX, SQL Server, CRM, Squilla, VMware.Hp and Dell Servers, Storage Server, MSA, SAN, NAS.Face-to-face, telephone and remote customer service. Development, administration, implementation, organization and methods of projects in the management of hardware and software support, specialization in detection, quality control in brands, management of profit and loss balances in the technological area, legal procedures, director, manager and Developer of management methodologies.

  • IT Infrastructure Coordinator

    May 2010 - Dec 2021

  • IT Manager

    May 2010 - Dec 2014
• 

  ITSEC SAS Partner Gold Kaspersky

  Apr 2015 - Jul 2015

  Sales Consultant And Specialist Support

  Control of the marketing and support area.Administration, budgets and customer management.Coordination and control of software implementation.Creation of advertising campaigns, pre and post sales.Management of hardware infrastructure, CRM.

• 

  CONFREMARCA

  Oct 2021 - Apr 2022

  IT Manager

  Control and management of operations.Development of new programs in the company in IT.Management of staff in the area of systems and telematics.development of automation in plant and shrimp feeding control farm.Management of maintenance plans for Hardware and Software.Management of critical situations, inventory management (IERP).Strategic planning with the general management and presidency of the corporation.