Apivatch Satugan

Experience

• 

  Sahaviriya Plate Mill Public Company Limited

  Jan 2005 - now

  - Being responsible for end-user in local market.- Dealing the business and project with foreign trading company (Japan and Korea), fabrication, pipe industry, and shipbuilding industry.- Managing the sales process; from initial contract through the closure.- Expediting order to meet customer's delivery date and ensuring the payment has been settled per business agreement.- Providing customer service and coordinate between mill and customer to give a counsel and find the solution to meet customer's satisfaction. Show less - Focusing and penetrating more on export markets; North & South America, Asia, and Australia & Oceania continent.- Helping the company (By country) to be consistently ranked in the top three of "US. Imports of Cut-to-Length Carbon Steel Plate from all countries"​ during calendar year 2005-2008. (Data from American Iron and Steel Institute - AISI)- Managing the sales process; from initial contract through the closure.- Being responsible for support any inquiries from customers (Distributor and Stockists) via trading companies both of local and foreign such as issue quotation, sales contract, and project order; also, follow up a payment fro customers as well as complete sales report.- Dealing with vessel owner via overseas agents.- Coordinating with overseas agents / liners operators with regards to the shipment and tacking of customer's orders, negotiating for the best rate and ensuring timely resolution of any issues / discrepancies.- Being liaising between the company and customers; updating them on shipment status and informing them on departure and arrival of their shipment.- Managing and ensuring the good relationship between organization and overseas customer are established and maintained. Show less - Being responsible for domestic and export markets.- Managing the sales process; from initial contract through to closure.- Dealing with customer inquiries face to face, over the phone, or via e-mail and clarify their requirements with the mill.- Making quotation for customers including sales contract, project order, and claim with details per business agreement.- Developing and maintaining successful business relationship with all prospects.- Providing customer service and coordinate between mill and customer to give an advice and helping to find the best solution.- Coordinating with superior and subordinate. Show less

  • Sales Department Manager - Domestic End Use Department

    Jan 2010 - now

  • Section 1 Sales Manager - Export Sales Department

    Jan 2006 - Jan 2010

  • Sales Executive

    Jan 2005 - Jan 2006