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Dhaval Thakkar

Dhaval Thakkar

Sales Executive

Followers of Dhaval Thakkar763 followers
location of Dhaval ThakkarVadodara, Gujarat, India

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  • Timeline

  • About me

    Resource Manager

  • Education

    • Mahatma Gandhi Vidhyalaya

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    • H C Parikh School

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      Bachelor of Commerce Accounting & Financal Management

    • Symbiosis Institute of Management Studies

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      PGDBA Finance

    • Symbiosis Institute of Management Studies

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      Higher Education Finance

    • 42

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      Bachelor of Commerce in Accounting Finance management

      Market ResearchExperience in finance and BPO (Non voice Data Analysis)Lean Six Sigma Green Belt Certified

    • The Maharaja Sayajirao University of Baroda

      2001 - 2004
      Bachelor of Commerce (B.Com.) Accounting

  • Experience

    • MATUN FINCONCEPT (HSBC BANK)

      Jan 2005 - Jun 2007
      Sales Executive

      Responsible to achieve targets of personal loan. To acquire the new client.Doing cross sell of Insurance.

    • CHOLA BUSINESS SERVICES LTD

      Jul 2007 - Dec 2007
      Sr. Sales Executive

      Responsible to achieve targets of personal loan. To acquire the new client.Doing cross sell of Kotak Life insurance.Accurate & timely resolution of all queries & complaints pertaining to customersMaintain accuracy of information given to customers.Call back to customers so as to further add on & strengthen customer relations.Any other duties as required by Customer Satisfaction Officer.Meet or exceed the targets set by the management with regards Customer Satisfaction. Show less

    • SMC Global Securities Limited

      Jan 2008 - Nov 2009
      Sr. Relationship Manager

      Revenue generate through Equity & Commodity marketTaking care of Customer requirement and provide best solution of their query Investment guidance to clientsProvide updates about stock market from news Enhance ClientbaseTrading software installation supportOrganise Business Promotion activity in corporateTransaction information to client on daily basisKYC(Know Your Customer) support work

    • Tata Consultancy Services

      Dec 2009 - Aug 2017
      Business Process Lead

      Exposure in handling Tata Consultancy Client The Nielsen Company engaged in Market Research.Green belt certified and taking care of Quality documents of 242 people team size.Successfully completed process improvement idea and saved 2k$ p.a.Handled the offshore team for Austria and Germany process.Successfully take over the project from the onshore team.Playing role of SPOC (Single point of contact) between the client and the process Working on analytical tool provided by Nielsen (Onshore).Exceptionally well organized with a track record of achieving on time Deliverables and Quality.handled overseas client calls clarifying the technical process issues Show less

    • HDFC Bank

      Aug 2017 - May 2019
      Deputy Manager

    • Kotak Mahindra Prime Limited-Car Finance Dept.

      Jun 2019 - Jun 2020
      Manager

      Worked as a Manager and responsible for maintain good relationship with stakeholders and get the retail business and achieve the monthly sales target for Baroda location, experience to handle the team of 36 members and motivate team to achieve the sales target every month.Deal with cross function like credit and operations department to ensure the stake holder will get the outstanding loan disbursement amount on time.To make the good business relation with Kotak Mahindra Branch Managers to get the sales leads from Branches located in Baroda location, handling customer and people management Show less

    • Numerator

      Jun 2020 - Aug 2022

      • Associate Manager

        Aug 2021 - Aug 2022

      • Team Lead

        Jun 2020 - Jul 2021

    • PMC Retail

      Sept 2022 - now
      Resources Manager

  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      Tata Consultancy Services