Patrick Lafont

Experience

• 

  IFS UK

  Nov 2001 - Jan 2005

  - Analyzing and solving customer support cases for about 60 customers in the UK- Delivery of software patches and upgrades- REED « Handling Customers Professionally » training Technologies: Centura, Oracle - Customer modifications and reports development on IFS Financials- Migration from external ERP onto IFS Financials- Customer support Technologies: Business Objects, Oracle, third party software

  • Support consultant

    Mar 2003 - Jan 2005

  • Software Developer

    Nov 2001 - Mar 2003
• 

  Gfi Informatique

  Jan 2005 - Jan 2007

  IT Application Support Specialist

  Contractor for a large pharmaceutical company my responsibilities were:- 2nd line support and upgrade management on Lilly’s global applications in a GMP regulated environment. The following fields were concerned : Business Intelligence (Business Objects) and datawarehouseDocument Management (Novamanage, by CImage)Supply Chain Planning (Incoplan by Incotec)Reports development using Business Objects and Crystal ReportsCustomer reclaims, laboratory sample management (internal tools)Technologies: Business Objects, Oracle, third party software Voir moins

• 

  Weleda

  Mar 2007 - Nov 2008

  Application Manager in Business Intelligence and Document Management

  - Development of the reporting activity at WeledaDesign and administration of the BO repository based on ERP Sage X3 and CRM software Pivotal Upgrade from BO 6.5 to BO XIReports development using Business Objects and Crystal ReportsUser training- Technical lead in the implementation of the CRM Software PivotalUser’s requirements definition Testing phase and implementationFollow-up and user support - Document managementUpgrade of VDoc software with VDoc 2006 version Best practices writing for Business Objects reporters/designersImplementation of Quality Systems for VDoc and Sage X3 applicationsTechnologies: Business Objects, Crystal Reports, Oracle, SQL Server Voir moins

• 

  Sogeti Switzerland

  Nov 2008 - Jan 2016

  BI Consultant

  07/2015 - 12/2015 - BI Consultant for Manor AG – Basel- Report development for project BIRD- POC using Tableau instead of Infor Application Studio: performance assessment, development time and ease- Development of a Web portal to access reports (Infor – HTML) Technologies: Infor Application Studio 10.6, Tableau 9.1, MS SQL Server 2012, EXASOL03/2013 - 10/2014 - SAP BI Architect for Novartis - Basel- Maintenance of development guidelines and governance around tools- Technical reviews on report developments- Solution evaluation / PoCs and feature testing- Performance Analysis and architecture recommendations- Technical Lead on migration to SAP BI 4.1Technologies: SAP BI 4.1, SAP BW 7.3, Oracle, MS SQL Server, SAP Data Services 4.212/2011 - 02/2013 - SAP BI Administrator for Novartis – Basel- Administration of SAP BI 4.0 environments- Installation/configuration of application servers in a clustered environment- Management of authentication and security- Administration of repository databases- Backup/Restore and Disaster Recovery management- Monitoring and supportTechnologies: SAP BI 4.0 on Windows servers, MS SQL Server 2008 for CMS11/2008 - 12/2011 - BI Consultant for ALPIQ – Olten- Administration of SAP BO Server, user and content management- Migration to SAP Business Objects XI 3.1- Deski-Webi migration- Analysis of business needs and development for day-to-day/operational reporting - User support and training- Universes maintenance Technologies: Business Objects, Oracle Voir moins

• 

  Hays contracted to Roche Diagnostics International

  Jan 2019 - Jan 2020

  Engineer Process Control and Automation Systems

  As part of an Operations Team supporting production activities, my duties are:- Implementation and Support of IT and Automation solutions- Support for Validation and Qualification of Equipments and Systems- GxP Documentation- Technical and Testing Lead on a QC Paperless project (Implementation of a data interface and data analysis software for Medical devices)

• 

  Jakob Müller Holding AG

  Jan 2022 - now

  Business Intelligence Developer