Vishal Kumar

Experience

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  Taj Hotels Resorts and Palaces

  Mar 2009 - Nov 2010

  IT Support Specialist
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  Thomson Reuters

  Nov 2010 - Aug 2013

  IT Support Executive
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  Wipro

  Oct 2013 - Aug 2015

  Senior Technical Support Associate
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  AuthorGEN Technologies

  Sept 2015 - Mar 2017

  Sr. Software Support Engineer
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  VERIKRAFT SOLUTIONS PRIVATE LIMITED

  Mar 2017 - Apr 2022

  Sr. Support Techincal
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  Nath Outsourcing Solutions Pvt. Ltd.

  Sept 2019 - Apr 2022

  Network Administrator

  Investigate user problems (Company Staff in USA as well India and US Clients), identify their source, determine possible solutions, test and implement solutions.Administer network workstations, plan and implement network security, including building firewalls, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users, Administer Windows server 2012, Exchange Server, Asterisk PBX Server, Configuring Polycom IPhones.Ensure timely user notification of maintenance requirements and effects on system availability.Maintain confidentiality (Ensure HIPAA Compliance) with regard to the information being processed, stored or accessed by the network.- Assist personnel of other departments as a computer resource.- Provide on-the-job training to new staff members. Show less

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  Spectraforce Technologies (India) Pvt. Ltd.

  Nov 2021 - now

  Senior Network Administrator

  SPECTRAFORCE is an award winning global staffing, IT services and consulting company that specializes in providing top talent and solutions for clients throughout North America and India. We pride ourselves on our partnership with our clients, MSP/VMS providers, and our employees, who have enabled us to continually be ranked as a Top Supplier in the 75+ different clients we support. AWARDS:- 2016 TAPFIN Partner of the Year - 2016 TAPFIN Top 5 Supplier- 2016 KellyOCG Supplier Excellence- 2016 ZeroChaos Proven Performer - 2015 KellyOCG Preferred Supplier - 2015 KellyOCG Strategic Partner- 2015 TAPFIN Elite Partner - 2015 Agile 1 Gold Supplier- 2014 Agile 1 Platinum Supplier- 2013 ManpowerGroup Supplier Excellence Award- 2011 -2012 Agile 1 Supplier of the Year- 2011-2016 Staffing Industry Analysts (SIA) Fastest Growing US Staffing FirmsCLIENT INDUSTRIES:Life Sciences • Healthcare • Oil & Gas • Energy & Utility • Financial Services • Insurance Logistics • Telecommunications • Automotive • Technology • Software At SPECTRAFORCE we do Whatever IT Takes!Managing and Maintaining Linux and Windows Servers, Data, Voice, Networks across multiple geographical locations including India and US.Computer Hardware and Software for Desktop Systems, Installing, maintaining troubleshooting and upgrading server systems, Configuration of LAN, WAN, Wireless, VoIP, Asterisk, VPN.Managing Fortinet Firewall. Show less

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  SPECTRAFORCE

  Apr 2024 - now

  Assistant Manager - IT Infrastructure