Wesley Walker

Experience

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  Sherms Food 4 Less

  Nov 2001 - Jul 2007

  Various warehouse duties including picking freight from shelves, restocking freight, loading and unloading semi-trucks, checking in loads, operating a forklift, and supervising a swing-shift restocking operation. Soda-shop/courtesy clerk.

  • Warehouse Laborer

    Nov 2003 - Jul 2007

  • Grocery Clerk

    Nov 2001 - Nov 2003
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  UPS

  Nov 2007 - Sept 2021

  Optimized day-to-day package delivery and pickup operations across six buildings in Southwestern Washington, executing cross-functional strategic planning for safety, compliance, people development, resource allocation, budget planning, cost reduction, and continuous operational and service improvements.Key Achievements:⇒ Revitalized an underperforming operation in Southwestern Washington after earning a lateral rotation in 2018, demonstrating leadership in operational enhancement and service excellence.⇒ Reduced vehicle crash frequency by +25% in one year by implementing training and safety initiatives.⇒ Generated annual savings of between $500K to $750K in workman's compensation spend, contributing to positive operating leverage and effectively mitigating budget overruns.⇒ Implemented an observation blitz, resulting in an increase of approximately two stops per hour per route in a 400-delivery route group, contributing to reduced overtime spend and enhanced overall driver productivity.⇒ Achieved a +97% Political Advocacy Campaign (PAC) participation within one year in the South Washington Division by addressing trust issues and emphasizing the collective impact, subsequently leveraging this near-unanimous support to sway local officials in advocating for a state pilot program for trucks utilizing triples.⇒ Maintained a 98% on-time delivery rate and avoided a $1.25M+ in costs by optimizing oversized package deliveries and implementing strategic scheduling, additional rented vehicles, and enhanced route planning.⇒ Scaled hiring, onboarding, and training plans by a factor of 4 during the COVID-19 pandemic, rapidly achieving staffing across the area of operations and avoiding tens of thousands of service failures.⇒ Implemented an innovative training plan with experienced handlers, resulting in estimated cost savings between $75K and $100K and successful processing of an average of 125K+ packages a day. Show less Streamlined day-to-day package delivery and pickup operations at an 85-car delivery centre in the southwestern Portland, OR area. Spearheaded business strategies, prioritizing safety, compliance, and people development while optimizing resources to enhance operational efficiency, reduce costs, and elevate overall service quality.Key Achievements:⇒ Enhanced delivery performance with a coaching program and vehicle technology, cutting excess time per driver from 1.75 to 0.2 hours within six months, leading to a $1.7M annual overtime cost reduction and achieving a number 1 station ranking twice in 2016.⇒ Halted a negative safety trend in a delivery station, ranking the lowest among 104 stations. Achieved a 77-day streak of zero safety incidents (previous average 2 incidents/day), avoiding potential claims of nearly a quarter of a million dollars and increasing productivity by 10%, reducing estimated overtime spend by $100K+.⇒ Implemented a targeted plan for compliance and on-the-job retraining and actively engaged with the workgroup to successfully address safety concerns and enhance overall operational efficiency. Show less Managed daily dispatch for a 35-route delivery center, balancing volume, contracts, and seasonal effects. Supervised operations, including unloading, loading, safety, defect resolution, budgeting, and efficiency contingencies.Key Achievements:⇒ Elevated "dispatched in-range" from 40% to a sustained 70%, earning district-wide recognition and facilitating promotion to business manager in a station with historical dispatching challenges.⇒ Achieved a 25% increase in package processing efficiency (100 pieces per hour) through strategic staffing and sort span optimization while concurrently leading the operation to a remarkable 103% effectiveness to plan by year-end, demonstrating potential annual savings of $50K+. Show less

  • Package Division Operations Manager

    Sept 2016 - Sept 2021

  • Cascade Business Manager

    Jun 2014 - Sept 2016

  • Package Dispatch Supervisor

    Feb 2013 - Jun 2014

  • Preload Supervisor

    Oct 2010 - Feb 2013

  • Preloader/Local-sorter

    Jul 2008 - Oct 2010

  • Preloader

    Nov 2007 - Jul 2008
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  University of Oregon

  Sept 2010 - Jun 2012

  Worked part time in the University of Oregon Math Library in Fenton Hall. The primary responsibility was to provide tutoring services for walk-in students during designated hours. These students included mathematics majors and minors as well as students whose focus was in other majors. Lead weekly discussion sections in support of the main lectures of Math 105 and 106. Responsibilities included weekly homework assignment/collection/grading as well as weekly office hours for individual and small group assistance.

  • Math Library Tutor

    Nov 2011 - Jun 2012

  • Undergraduate Teaching Assistant

    Sept 2010 - Mar 2012
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  Amazon

  Feb 2022 - Jun 2024

  Senior Product Manager, AMZL WW ACES

  Optimize global operations across North America, Europe, and Japan by aligning processes, documentation, standards, and metrics within the internal file-sharing platform. Enforce cross-functional management skills in working with technical writers and defining operational plans for platform and process improvements.Key Achievements:⇒ Transformed user feedback processing with a streamlined platform and dashboard, boosting on-time responses from 54% to +96% within four weeks, improving customer sentiment and revision efficiency.⇒ Validated a $26M annual financial entitlement for the platform within Amazon Final Mile, derived through surveys and work measurement, enabling new benchmark rates, increased utilization, and justifying additional headcount for ongoing support and improvement. Show less

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  Project Kuiper

  Jun 2024 - now

  Logistics Ops Manager - Ground

  I’m responsible for the ground movement of satellites from manufacturing to the payload processing facility as well as intercampus movements of material in support of satellite manufacturing. I also support the ground movement of vendor supplied items globally for Project Kuiper.