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Thu Tran

Thu Tran

Receptionist

Followers of Thu Tran117 followers
location of Thu TranMountain View, California, United States

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  • Timeline

  • About me

    Technical Solution Analyst at Oracle Cerner

  • Education

    • Georgia State School of Nursing and Health Professions

      2017 - 2019
      Bachelor's degree Health Information/Medical Records Technology/Technician

  • Experience

    • Ba's Alterations

      Jan 2012 - Jan 2013
      Receptionist

    • Nails Care

      Jan 2013 - Apr 2020
      Manager

    • Georgia State University

      Jan 2014 - Aug 2019
      Student

    • Houston Healthcare

      Jun 2019 - Aug 2019
      Health Informatics intern at Houston Medical Center

      Rounded around the hospital with Clinical Application analysts, experienced Meditech and health IT department environment, worked with Developer team

    • InpharmD

      Jun 2019 - Jul 2019
      Intern at InpharmD

      Re-designed press page and our story page, managed Customer Resource Management Tool

    • Cerner Corporation

      Sept 2020 - now
      Technical Solution Analyst

      • Daily communicating with customers/clients to provide the support• Perform troubleshooting investigations service requests. • Gathering information, using troubleshooting tools, shadowing end users, capturing log files, CCL queries, testing workflows, updating database fields, and updating/cycling servers and documenting throughout the duration of client incidents.• Collaborate across numerous teams to ensure issues are addressed by the appropriate individuals.

  • Licenses & Certifications

    • Visio 2016 Essential Training

  • Volunteer Experience

    • Volunteer

      Issued by BPSOS Health Fair on Sept 2018
      BPSOS Health FairAssociated with Thu Tran

    • Volunteer

      Issued by National Chemistry Week on Oct 2015
      National Chemistry WeekAssociated with Thu Tran

    • Program Assistant

      Issued by HIMSS on Feb 2019
      HIMSSAssociated with Thu Tran

    • Eye Clinic volunteer

      Issued by Grady Health System on Jan 2015
      Grady Health SystemAssociated with Thu Tran